Nancy Cervasio

Nancy Cervasio, Executive Director of Student Success, has over 23 years of successful achievement in growing and transforming online higher education.  She has served in the student services, enrollment, admissions and operations verticals in Executive Leadership positions.  Her experience includes managing staff and students, both domestically and internationally, and all support systems and strategies associated therewith.  Nancy helped to build a new and innovative team at EdPlus that focused on a more comprehensive approach to student support, Success Coaching. This included studying the behaviors of online students and developing proactive interventions to support their success. The Success Coaching Center has been in operation for over four years and since that time has shown positive trends in engagement, student satisfaction and student retention as a result.  Nancy also established the new EdPlus enrollment center in May, 2018. The focus of the center is to provide students an environment where goals can be established and achieved, as well as academic progress and success are obtained. Additionally, Nancy is responsible for EdPlus’s third party partner relationship which includes developing strategy and achieving mutual goals.