Hengjia Zhang serves as a Student Support Specialist at the HNU-ASU International College (HAIC), a joint academic partnership between Arizona State University (ASU) and Hainan University (HNU). He specializes in student services administration and academic support, with a focus on improving student success and institutional coordination.
In this role, Hengjia provides direct administrative and operational support across multiple functional areas, including:
- Undergraduate/Graduate admissions and enrollment support
- Academic advising coordination and student progress monitoring
- Student transition and cross-cultural adjustment support
- Campus resource referral and case management
- Coordination of student success initiatives and engagement programs
- Technical and system access support for student platforms
Through his work, Hengjia supports institutional processes and enhances the student experience by ensuring effective communication, accurate record management, and timely student assistance.