Hengjia Zhang serves as a Student Support Coordinator at the HNU-ASU International College (HAIC), a joint academic partnership between Arizona State University (ASU) and Hainan University (HNU). He specializes in student services administration and academic support within an international dual-degree environment, with a focus on improving student success, operational efficiency, and cross-institutional collaboration.
In this role, Hengjia provides administrative and operational support across the student lifecycle for both undergraduate and graduate programs, including:
- Admissions and Enrollment Support – Assisting with admissions coordination and onboarding for undergraduate and graduate students in a dual-degree program.
- Academic Records and Program Progress – Managing student records, monitoring degree progress, and coordinating course registration processes.
- Academic and Student Success Support – Supporting academic policy communication, advising coordination, and student success initiatives.
- Student Systems and Technical Access – Assisting with university platforms, account activation, and authentication systems.
- Student Services and Institutional Coordination – Providing student support while collaborating with offices across Arizona State University and Hainan University to enhance student services.
Through this work, Hengjia contributes to the mission of Arizona State University by supporting accessible, inclusive, and student-centered education. He strengthens operational coordination between partner institutions while helping students successfully navigate their academic journey in a global dual-degree program.