Serena is a Business Intelligence Analyst for Academic Alliances who transforms data into actionable insights that inform strategy and decision-making. In her current role, she works with interactive Tableau dashboards and reporting tools to uncover trends, streamline processes, and support organizational goals. Serena enjoys making data meaningful by blending technical skill with a problem-solving mindset.
She earned her Bachelor of Science in Computer Information Systems from the W. P. Carey School of Business at Arizona State University, where she developed a strong foundation in data analytics, programming, and business systems. Serena is skilled in Tableau, Excel, Python, SQL, JavaScript, CSS, HTML, Power BI, and is passionate about using technology to drive efficiency, innovation, and collaboration.