Travis Mathews is a seasoned IT Management Professional with more than 18 years of progressive experience delivering technical excellence and leadership across diverse environments. Currently serving as an IT Site Manager at Arizona State University, Travis oversees two IT teams and leads the deskside support operations. In this role, he collaborates with university leadership to evaluate and refine IT processes, ensuring alignment with institutional goals and an optimal user experience.
Travis began his journey at ASU in 2015 and steadily advanced through roles including Systems Analyst Associate and Systems Analyst. His responsibilities have ranged from managing SCCM and group policy to leading helpdesk teams and implementing system-level improvements. Prior to ASU, he served as an IT Risk Management Analyst at Honeywell Aerospace, focusing on host hardening, port scanning, and user rights assessment. Earlier, he held a leadership role at NBCUniversal as a Lead QA Engineer, where he managed teams, developed testing protocols, and championed quality-driven development practices.
Colleagues commend Travis for his problem-solving acumen, process improvement mindset, and his ability to inspire teams with energy and enthusiasm. His leadership style emphasizes innovation, efficiency, and a user-first approach to IT service delivery.