Top 5 Gallup Clifton Strengths: Strategic | Individualization | Futuristic | Learner | Includer
Result-driven organizational leader with 15+ years in higher ed and edtech startup settings serving national and international communities to uplift the life trajectories of all learners through accessible education and upskilling. Developed and drove strategic outcomes through collaboration across people, technology, and industry partnerships to shape and scale sustainable program portfolios aligned with labor market needs for organizational and student success.
Outcomes Achieved:
- Launched and scaled online international education access from 3 pilot courses to 4 Mandarin graduate degree programs with an 89.8% retention rate
- Increased Net Promoter Score (NPS) growth by up to 26% across 4 online graduate degree programs within 2 years, achieving the highest NPS of 47%
- Executed global education technology solutions impacting 800 million people in 70 different countries every month through building industry partnerships
- Paved pathways to careers through driving the launch of front-end developer bootcamps with employer placement
- Co-developed and managed budget for blended learning and continuing education programs up to $2M
- Reduced medical staff training time by 98.675% for a world-renown healthcare organization
- Transformed medical school curriculum from traditional lecture to hybrid/online modalities, scaling curriculum development by over 50% in 2 years
- Expanded staffing to grow new functional areas necessary to the organization’s success
Margaret's work on the United Nations SDG 5 Training for Parliamentarians and Global Changemakers was featured globally to over 8,000 world leaders across 193 countries, contributing to ASU's No. 1 ranking in the U.S. and top 5 in the world for global impact by Times Higher Education.
Core Competencies:
Strategic Planning, Leadership and Staff Development, Operations Management, Change Management, Educational Leadership, Program Development and Management, Entrepreneurial Development, Higher Education, Online Learning, Blended Learning, Student Success, Fiscal Oversight, Digital Learning Initiatives, Instructional Design, Curriculum Development, Global Education, Workforce Development, Continuing Education and Upskilling, Partnership Development, Faculty Development, Business Case Preparation, Strategic Vision, Strategy Implementation, Vendor Selection, Vendor Management, Educational Technology, Business Process Improvement, Diversity Training, Implicit Bias Training, Mentoring, Technical Certifications and Bootcamps, Legal/Regulatory Compliance, Shared Governance