Patrick Lynch
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Phone: 602-496-7077
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Thunderbird School of Global Mangement 401 North 1st Street Phoenix, AZ 85004
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Patrick Lynch serves as a Clinical Associate Professor at Thunderbird School of Global Management. He instructs courses in Big Data Analytics in the Global Economy, Leading Digital and Data Decision Making, and the Metaverse and the Global Enterprise. He is a practitioner of strategic disciplines to prepare organizations for the future, with extensive experience in human performance management, operations, supplier relations and creating quality customer experiences.
His research contributions and assessment tools are featured in multiple business books including: "Attention Economy: Understanding the New Currency of Business;" "Intimacy and M-Commerce, in DoCoMo—Japan’s Wireless Tsunami;" "The Ultimate CRM Handbook: Strategies & Concepts for Building Enduring Customer Loyalty & Profitability;" "Online Consumer Psychology: Understanding and Influencing Consumer Behavior in the Virtual World;" and "Got Game: How the Gamer Generation is Reshaping Business Forever." Lynch is a published author in peer reviewed international business, psychology, and technology journals as well as trade magazines.
Prior to joining Thunderbird, Lynch served as a research fellow in Accenture’s Institute for Strategic Change/Institute for High Performance, focused on emerging markets and consumer behavior. His work was included in seminal global ecommerce business forums, featuring profiles of Internet buyers in 20 countries with evidence for regionally sensitive marketing strategies. He pioneered methods of measuring shopper attitudes toward wireless and mobile commerce, resolving channel conflict across physical and virtual businesses. This effort complemented his academic background in globalization, demography, innovation, organizational behavior, cross-cultural job performance, social cognition, social interdependence, and reciprocity.
Lynch was a senior executive for one of the largest pharmaceutical analytics providers, managing cross-cultural teams and business operations across three continents. Lynch directed global business operations responsible for strategy planning, coordination of operating mechanisms, defining and executing portfolio products and operational excellence initiatives. He won the industry’s President’s Award for Business Strategy & Execution and Operational Excellence.
Lynch is an active triathlete, successfully completing full Ironman distance triathlons, the Boston Marathon, and Leadville Trail 100 Mountain Bike races.
- Industry 4.0 Organizational Change and Global Teams
- Analytics and Strategic Innovation
- Data-Driven Decisions and Performance Management
- Cross-Cultural Consumer Behavior
- Global Brand and Marketing Operations
- Knowles, J., Lynch, P., Baris, R., & Ettenson, R. (2020) As Stores Reopen, Which Customers Are Most Likely to Return? MIT Sloan Management Review, September 22.
- Knowles, J., Ettenson, R., Lynch, P., & Dollens, J. (2020) Growth Opportunities for Brands During the COVID-19 Crisis. MIT Sloan Management Review, May 05.
- Is Your Brand Getting Lost in the Online Shuffle? In the scramble for sales on Amazon and other major online sites, many marketers are losing control over their brand messaging. J. Dollens, R. Ettenson, and P. Lynch. MIT Sloan Management Review, 2020
- Industry 4.0: Rise of global micro-influencers: People are more willing to trust the opinions of those they know and respect. Patrick Lynch, Mengyuan Fan and Chad Olson. Forbes, India, 2019
- Lynch, P.D., Nunes, P.F., & Kent R.J. (2004). Advice through Mice: Individual and Advisor-System Differences in Online Recommendations. International Journal of Web Engineering and Technology, 1(2), p. 182-201.
- Eisenberger, R., Lynch, P., Aselage, J. & Rohdieck, S. (2004). Who takes the most revenge? Individual differences in negative reciprocity norm endorsement. Personality and Social Psychology Bulletin 30, p. 787-799.
- Lynch, P.D., Beck, J.C. (2001). Profiles of Internet Buyers in 20 Countries: Evidence for Region-Specific Strategies. Journal of International Business Studies, 32(4), p. 725-748.
- Lynch, P.D., Kent, R.J., & Srinivasan, S.S. (2001). The Global Internet Shopper: Evidence from Shopping Tasks in Twelve Countries. Journal of Advertising Research, 41(3), p.15-23.
- Jones, J., Lynch, P.D., Tenglund, A.A., Gaertner, S.L. (2000). Toward a Diversity Hypothesis: Multi Dimensional Effects of Intergroup Contact. Applied and Preventive Psychology, 9(1), p. 53-62.
- Eisenberger, R., Armeli, S., Rexwinkel, B, Lynch, P.D., Rhoades, L. (2001). Reciprocation of Perceived Organizational Support. Journal of Applied Psychology, 86(1), p. 42-51.
- Lynch, P.D., Eisenberger, R., & Armeli, S. (1999). Perceived Organizational Support: Inferior Vs. Superior Performance by Wary Employees. Journal of Applied Psychology, 84(4), p. 467-483.
- Armeli, S., Eisenberger, R., Fasolo, P., & Lynch, P. (1998). Perceived Organizational Support, and Police Performance: The Moderating Influence of Socioemotional Needs. Journal of Applied Psychology, 83(2), p. 288-297.
- Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived Organizational Support, Discretionary Treatment, and Job Satisfaction, Journal of Applied Psychology, Vol 82(5), p. 812-820.
品牌联合: 创造附加值的重要手段, PF Nunes, SF Dull, PD Lynch - 通信企业管理, 2003
Profiles of internet buyers in 20 countries: Evidence for region-specific strategies, PD Lynch, JC Beck - Journal of International Business Studies, 2001
Courses
2023 Spring
Course Number | Course Title |
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TGM 312 | Big Data in the Global Economy |
TGM 312 | Big Data in the Global Economy |
2022 Fall
Course Number | Course Title |
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TGM 312 | Big Data in the Global Economy |
TGM 530 | Big Data in the Glbl Econ |
TGM 312 | Big Data in the Global Economy |
TGM 530 | Big Data in the Glbl Econ |
2022 Spring
Course Number | Course Title |
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TGM 530 | Big Data in the Glbl Econ |
TGM 312 | Big Data in the Global Economy |
TGM 557 | Globl Marketing&Data Analytics |
TGM 557 | Globl Marketing&Data Analytics |
TGM 312 | Big Data in the Global Economy |
TGM 557 | Globl Marketing&Data Analytics |
TGM 598 | Special Topics |
2021 Fall
Course Number | Course Title |
---|---|
TGM 312 | Big Data in the Global Economy |
TGM 530 | Big Data in the Glbl Econ |
TGM 312 | Big Data in the Global Economy |
TGM 530 | Big Data in the Glbl Econ |
2021 Spring
Course Number | Course Title |
---|---|
TGM 530 | Big Data in the Glbl Econ |
TGM 312 | Big Data in the Global Economy |
TGM 557 | Globl Marketing&Data Analytics |
TGM 557 | Globl Marketing&Data Analytics |
TAM 530 | Leading Digital&Data Decision |
TGM 312 | Big Data in the Global Economy |
TGM 592 | Research |
2020 Fall
Course Number | Course Title |
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TGM 530 | Big Data in the Glbl Econ |
TGM 530 | Big Data in the Glbl Econ |
TAM 530 | Leading Digital&Data Decision |
TGM 312 | Big Data in the Global Economy |
TGM 530 | Big Data in the Glbl Econ |
TGM 312 | Big Data in the Global Economy |
TAM 530 | Leading Digital&Data Decision |
2020 Summer
Course Number | Course Title |
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TGM 530 | Big Data in the Glbl Econ |
TGM 530 | Big Data in the Glbl Econ |
TAM 530 | Leading Digital&Data Decision |
2020 Spring
Course Number | Course Title |
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TGM 530 | Big Data in the Glbl Econ |
TGM 312 | Big Data in the Global Economy |
TGM 493 | Honors Thesis |
TGM 557 | Glbl Data & Mktg Analytics |
TGM 598 | Special Topics |
2019 Fall
Course Number | Course Title |
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TGM 530 | Big Data in the Glbl Econ |
TGM 557 | Glbl Data & Mktg Analytics |
TGM 557 | Glbl Data & Mktg Analytics |
TGM 557 | Glbl Data & Mktg Analytics |
TGM 557 | Glbl Data & Mktg Analytics |