John is an Associate Director for Products and Projects with the Student Success Innovations unit in the Office of the University Provost. He provides business analysis and product support for four ASU enterprise software applications: Salesforce Case Management, ASU’s Mobile Application, ASU’s Chatbot, and E2E Academic Advising Scheduling.
Prior to joining Student Success Innovations, John served in administrative support roles for New Student Orientation and University Housing Operations within Educational Outreach and Student Services (EOSS) at ASU. While working for EOSS, John also had the opportunity to participate in the Tempe Leadership program and is a graduate of Tempe Leadership Class 29.