Kenneth Raveling
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Phone: 480-965-8713
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ASU Enterprise Technology USB 2620C 1551 S. Rural Road Tempe, AZ 85287-6312
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Mail code: 6312Campus: Tempe
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Behind the scenes I help keep the technology infrastructure running
for the University community.
Skills:
Installation, configuration, administration and support of Sun, HP
and Linux servers
Integration of vendor applications
Problem Resolution: Troubleshooting, Diagnostics
Programming: C, ASN.1, Perl, HTML, SAS, FOCUS, FORTRAN, Pascal,
LISP, Prolog, Basic, SQL
Scripting: Bourne Shell, Korn Shell, C
Shell, AWK, SED
Productivity Tools: MS Word, MS Excel, Visio,
PowerPoint, Outlook
Performance/Capacity Metrics: MXG
Project Management
Communication
Mentor colleagues
and student employees
Experience:
Education
B.S., Computer Science, Arizona State University
B.S.,
Electronic Engineering Technology, Arizona State University
A.A.,
General Studies, Mesa Community College
Continuing Education
Technical
QualysGuard Vulnerability Management (Certified Specialist), Qualys
Inc.
Oracle Database 10g Administration Workshop I, Oracle
University
Firewalls, Perimeter Protection & VPNs, The SANS
Institute
CheckPoint Firewall Management I & II, NCC
Networks Inc.
Network Security, Global Knowledge Network Resource
Spectrum Administration (SE Certified), Aprisma Professional
Certification Program
MySQL Administration, Open Technology
Group
HP OpenView Network Node Manager, Hewlett Packard
Educational Services
Linux Administration, Hands On Technology
Transfer Inc.
Linux Systems Administration, LinuxWorld
Linux
Implementation for S/390, IBM Learning Services
Unicenter TNG
Administration, Computer Associates Education Services
ARS
Administration & User Training, Remedy Corporation Professional
Services
C Programming Workshop, ACI Technology Training
Division
Legent MICS Administration, Legent Customer Education
Analysis/Design
Computer System Performance Modeling, Stanford University, Western
Institute for Continuing Studies
Computer Systems Analysis and
Design, ASU Center for Executive Development
FOCUS Reporting
Retrieval Course, Logical Data Solutions
Management
Computer Operations Management, ASU Center for Executive
Development
Performance Planning And Evaluation For Supervisors,
ASU Staff Training & Development Program
Staff Personnel
Policies And Procedures Manual Briefing, ASU Staff Training &
Development Program
Time Management For Supervisors, ASU Staff
Training & Development Program
Dealing with Difficult
Co-Workers, ASU Staff Training & Development Program
Supervising The Student Employee, ASU Staff Training &
Development Program
ACSO Training I & II, ASU Information Resources
Presentation
Making Meetings Work, ASU Staff Training & Development Program
Workstyle Preference, ASU Staff Training & Development
Program
Assertive Communication, ASU Staff Training &
Development Program
Employment
23 years of information technology experience at Arizona State
University
4 years in Systems & Network Security
Service
Professional (Senior Systems Programmer), Arizona State
University
9 years in System Administration
Systems
Programmer Principal, Arizona State University
Systems Programmer
Senior, Arizona State University
6 years in Software
Programming
Support Systems Analyst Senior, Arizona State
University
Systems Programmer, Arizona State
University
Computer Programmer II, Arizona State
University
4 years in Computer Operations
Computer Operator
II, Arizona State University
Computer Operator I, Arizona State
University
Assistant Computer Operator I, Arizona State University
Infrastructure Support
24/7 On Call responsibilities
After-hours
Maintenance
IDEAL environment
Remote Console - AVWorks
Problem/Paging notification
Server monitoring for
UNIX/Windows based servers; includes UTO and other departments.
Application/Port Monitoring for PMDF, Authentication,
Authorization, IVR/IWR, IMAP, Web etc.
Security
Firewall Support: Checkpoint SecurePlatforms and/or Nokia Checkpoint
Appliances; includes UTO and other departments.
Cisco Clean
Access Support (Perfigo)
TACACS
Server
Network Management Support
OpenView Network Node Manager
Nervecenter Event Correlation
Engine
OPNET AceLive
Spectrum
UTO developed and
vendor Management Information Bases (MIBs)
UTO developed
Nervecenter Alarm Modules
Operating Systems Support
Solaris, HP-UX, Linux
Web Technologies
Apache, Tomcat, iPlanet
Problem/Change Management Support
Action Request System (ARS)
UTO developed API programs
Database Support
Sybase/Oracle Enterprise systems, LDAP, Radius
Internal Customer Support
IDEAL, Saki, DNS, DARS, DTEngine, Metrics, Server Express
Vendor Liaison
Sun, HP, Open Services, Remedy, MicroFocus
University Community Support
SunCard, Help Desk Inquiries