Luke is a certified GUI Admin on the Blackboard LMS in the Academic Technology Support Group within the UTO Academic Technologies department at ASU. He is a Systems Analyst Principal.
Current responsibilities:
- Tier 3 Support for Blackboard LMS
- System upgrades (Building Blocks, Service packs)
- System roles/permisions for Blackboard LMS
- Weekly Change Management Update
- Blackboard Managed Hosting Contact
- Course Admin Training University Wide.
- Theming Blackboard (modules, themes,interface)
- Improving Blackboard, fixing or improving CEM (Course Enrollment Manager) and Course Request Form.
- Consults with people on our team, course administrators embedded in departments and instructors.
- Hyperion queries for Blackboard logs.
Expertise:
- Web and System Administration
- Hyperion/SQL Queries
- Diagnosing, problem solving
- Training - in person, web-based Adobe Connect
- Support - Support centers, KB articles, online tutorials, train-the-trainers
- Multi-media (Final Cut Pro, iMovie, Adobe Creative Suite, Ableton Live, Logic, Dreamweaver).