Benjamin Shao

Representative Publications

• Kao, T.W., Zhang, L., Shao, B.B.M., and Choi, T. (2024). “Social Ties among Fundraisers and Crowdfunding Performance: The Impact of Tie Strength and Network Closure," Journal of Management Information Systems 41(1), pp. 111-145.
• Chou, Y.C. and Shao, B.B.M. (2023). "An Empirical Study of Information Technology Capabilities to Enable Value Chain Activities and Interfaces," Information Systems Frontiers 25(4), pp. 1533-1547.
• Liang, C., Hong, Y., Chen, P., and Shao, B.B.M. (2022). "The Screening Role of Design Parameters for Service Procurement Auctions in Online Service Outsourcing Platforms," Information Systems Research 33(4), pp. 1324-1343. 
• Shao, B.B.M., St. Louis, R., Corral, K., and Li, Z. (2022). "Best Practices for Leveraging Data Analytics in Procurement," MIS Quarterly Executive 21(2), pp. 131-142. 
• Hong, Y.K. and Shao, B.B.M. (2021). “On Factors that Moderate the Effect of Buyer-Supplier Experience on E-Procurement Platforms,” Production and Operations Management 30(4), pp. 1034-1051.
• Li, Z., Shao, B.B.M., and Goul, M. (2021). “A Model of Two-Zoned Network for Platform Competition,” Decision Support Systems 146(1), 113547, pp. 1-13.
• Chou, Y.C. and Shao, B.B.M. (2021). “Adoption and Performance of Mobile Sales Channel for e-Retailers: Fit with m-Retail Characteristics and Dependency on e-Retailing,” Information Systems Frontiers 23(3), pp. 681-694.
• Shao, B.B.M., Shi, Z.M., Choi, T., and Chae, S. (2018). “A Data-Analytics Approach to Identifying Hidden Critical Suppliers in Supply Networks: Development of Nexus Supplier Index,” Decision Support Systems 114(1), pp. 37-48.
• Lee, G.W., Shao, B.B.M., and Vinze, A. (2018). "The Role of ICT as a Double-Edged Sword in Fostering Societal Transformations," Journal of the Association for Information Systems 19(3), pp. 209-246.
• Shao, B.B.M., Lin, W.T., and Tsai, J.Y. (2017). "An Empirical Study of the Telecommunications Service Industries Using Productivity Decomposition," IEEE Transactions on Engineering Management 64(4), pp. 437-449.
• Cazier, J.A., Shao, B.B.M., and St. Louis, R.D. (2017). "Value Congruence, Trust, and Their Effects on Purchase Intention and Reservation Price," ACM Transactions on Management Information Systems 8(4), Article 13, pp. 1-28.
• Kao, T.W., Simpson, N.C., Shao, B.B.M., and Lin, W.T. (2017). “Relating Supply Network Structure to Productive Efficiency: A Multi-Stage Empirical Investigation,” European Journal of Operational Research 259(2), pp. 469-485.
• Choi, T., Shao, B.B.M., and Shi, Z.M. (2015). “Hidden Suppliers Can Make or Break Your Operations,” Harvard Business Review Online (https://hbr.org/2015/05/hidden-suppliers-can-make-or-break-your-operations), May 29, 2015.
• Lin, W.T., Chen, Y.H., and Shao, B.B.M. (2015). “Assessing the Business Values of Information Technology and e-Commerce Independently and Jointly," European Journal of Operational Research 245(3), pp. 815-827.
• Chou, Y.C. and Shao, B.B.M. (2014). “Total Factor Productivity Growth in Information Technology Services Industries: A Multi-Theoretical Perspective,” Decision Support Systems 62(1), pp. 106-118.
• Shao, B.B.M., Yin, P.Y., and Chen, A.N.K. (2014). “Organizing Knowledge Workforce for Specified Iterative Software Development Tasks,” Decision Support Systems 59(1), pp. 15-27.
• Tsai, J.Y., Raghu, T.S., and Shao, B.B.M. (2013). “Information Systems and Technology Sourcing Strategies of E-Retailers for Value Chain Enablement,” Journal of Operations Management 31(6), pp. 345-362.
• Chou, Y.C., Shao, B.B.M., and Lin, W.T. (2012). “Performance Evaluation of Production of IT Capital Goods across OECD Countries: A Stochastic Frontier Approach to Malmquist Index,” Decision Support Systems 54(1), pp. 173-184.
• Furukawa, M., Raghu, T.S., and Shao, B.B.M. (2011). “Electronic Medical Records, Nurse Staffing, and Nurse-Sensitive Patient Outcomes: Evidence from the National Database of Nursing Quality Indicators,” Medical Care Research and Review 68(3), pp. 311-331.
• Furukawa, M., Raghu, T.S., and Shao, B.B.M. (2010). "Electronic Medical Records and Cost Efficiency in Hospital Medical-Surgical Units,” Inquiry 47(2), pp. 110-123.
• Furukawa, M., Raghu, T.S., and Shao, B.B.M. (2010). “Electronic Medical Records, Nurse Staffing, and Nurse-Sensitive Patient Outcomes: Evidence from California Hospitals, 1998-2007,” Health Services Research 45(4), pp. 941-962.
• Keith, M., Shao, B.B.M., and Steinbart, P. (2009). "A Behavioral Analysis of Passphrase Design and Effectiveness," Journal of the Association for Information Systems 10(2), pp. 63-89.
• Shao, B.B.M. and David, J.S. (2007). "The Impact of Offshore Outsourcing on IT Workers in Developed Countries," Communications of the ACM 50(2), pp. 89-94 (reprinted in IT Management Select 13(3), pp. 10-17, 2007).
• Vroblefski, M., Chen, A.N.K., Shao, B.B.M., and Swinarski, M. (2007). "Managing User Relationships in Hierarchies for Information System Security," Decision Support Systems 43(2), pp. 408-419.
• Shao, B.B.M. and Rao, H.R. (2006). "A Parallel Hypercube Algorithm for Discrete Resource Allocation Problems," IEEE Transactions on Systems, Man, and Cybernetics - Part A 36(1), pp. 233-242.
• Shao, B.B.M. (2005). "Optimal Redundancy Allocation for Information Technology Disaster Recovery in the Network Economy," IEEE Transactions on Dependable and Secure Computing 2(3), pp. 262-267.
• Chen, A.N.K., Hwang, Y., and Shao, B.B.M. (2005). “Measurement and Sources of Overall and Input Inefficiency: Evidences and Implications in Hospital Services,” European Journal of Operational Research 161(2), pp. 447-468.