I coach startups and Fortune 500 companies to realize their full potential profitability and growth by making full use of their already-available data in designing their Products.
I use Gestalt Psychology as the Science behind Gestalt Design Thinking (TM) a method I developed/ used in over 35 market dominant products/services that guarantees business success.
ACHIEVEMENTS
World's largest internet launch (www.orbitz.com) per Net Nielsen Ratings, currently still the best customer service travel site;
First launch of 3G CDMA smartphones in the US, Sprint PCS; the first Apps; the first Appstore and the first Cloud Storage followed by major innovations in 4G LTE, 5G and now 6G!
United HealthCare Claims Processing Portal and UX Strategy (currently number one in healthcare revenues: Fortune 500 for over a decade since the re-design of portal and $130B+ ahead in annual revenue vs its number 2 and 3 competitors). UHC is used by over 90% of US healthcare providers.
First instance of standing up a full RIA AJAX Banking Branchelss Banking web and mobile portal (currently deployed in over 30 countries), www.santander.com (currently number one bank in Spain, largest IPO in history in Brazil, Mexico, and largest Spanish-speaking bank in the Fortune Global 2000) and Ranked as the #1 Private Bank 2019-22.
DATA-driven Design (DdD): BIG data and machine learning to gather UX Research (Qualitative and Quantitative using R) to drive design;
Technologies: Truly Responsive Web (RWD) and 3-Screen Design, Cloud SaaS and Big Data (hadoop, hive, NoSQL,MapReduce, R), Consumer Behaviour, Predictive Analytics/Data Visualzation (tableau, Qlik) and Triangulation with Qualitative, Ethnography, Mobile and Portable Entertainment and Media Devices and Phones, Enterprise and Consumer (high transaction volume) Portals
Pioneers in using blockchain and distributed ledger to provide ultra-secure but efficient payment and asset protection systems.
