Tian Lu

Assistant Professor,

Department of Information Systems

lutian@asu.edu
Phone: 480-965-6026
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BAC 668 Tempe, AZ 85287
Mail code: 4606

Campus: Tempe
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Long Bio

Tian Lu's research interests center around dynamically learning the interaction between humans, algorithms, and IT applications, leading to adaptive decision-making. His research projects focus on the business impact of big data and AI, with effective solutions aimed at improving economic and social welfare in emerging business models like Fintech, sharing economy, and e-commerce. Currently, he is exploring human–AI collaboration issues in diverse contexts.

Education

Ph.D. Fudan University

Research Website URL

https://sites.google.com/view/tianlu/research?authuser=0

Research Interests

Human–AI Interactions: Intersections of Humans, Machines, and Information; Human–AI Teaming; Decision Bias; Empathy; Co-evolution
Unleashing Value of AI and Big Data: Role of IT and Big Data on Efficiency and Welfare; Machine Bias
FinTech and Microfinance: Credit Risk Screening; Financial Operations; Financial Inclusion
Innovative Technological Applications on Recent Business Models: e.g., E-commerce, Sharing Economy, Smart Healthcare

Publications

"1+1>2? Information, Humans, and Machines," with Yingjie Zhang. Information Systems Research, published online. (Link)
"Being Emotionally Supportive: Exploring the Value of Emotional Appeals Retargeting in Recovering Consumers of FinTech Services," with Xianghua Lu, Hui Yang, Peter Yun Zhang. Production and Operations Management 2024, 33(1) 166-183. (Link)
"Profit vs. Equality? The Case of Financial Risk Assessment and A New Perspective on Alternative Data," with Yingjie Zhang, Beibei Li. MIS Quarterly 2023, 47(4) 1517-1556. (Link)
"Can Social Notifications Help to Mitigate Payment Delinquency in P2P lending? A Randomized Field Experiment," with Xianghua Lu, Chong Alex Wang, and Ruofan Wu. Production and Operations Management 2021, 30(8) 2564-2585. (Link)
"Leveraging Multi-source Heterogeneous Data for Financial Risk Prediction: A Novel Hybrid-Strategy-based Self-adaptive Method," with Gang Wang, Gang Chen, Huimin Zhao, etc. MIS Quarterly 2021, 45(4) 1949-1998. (Link)
"Prosocial Compliance in P2P Lending: A Natural Field Experiment," with Ninghua Du, Lingfang Ivy Li, Xianghua Lu. Management Science 2020, 66(1) 315-333. (Link)
"Scientific Knowledge Communication in Online Q&A Communities: Linguistic Devices as a Tool to Increase the Popularity and Perceived Professionalism of Knowledge Contributions," with Yicheng Zhang, Chee Wei Phang, Chenghong Zhang. Journal of the Association for Information Systems 2019, 20(8) 1129-1173. (Link)

Research Activity

"Human-Algorithmic Bias: Source, Evolution, and Impact," with Xiyang Hu, Yan Huang, Beibei Li. Under 2nd round review.
"The Power of Disagreement: Empirical Examinations of Human-AI Collaboration Using A Field Experimental Design," with Hongchang Wang, Yingjie Zhang. Under 2nd round review.
"Inclusive Decision Making via Contrastive Learning and Domain Adaptation," with Xiyang Hu, Yan Huang, Beibei Li. Under 2nd round review.
"When Less Is More? Deep Reinforcement Learning-Based Optimization of Debt Collection," with Cenying (Tracy) Yang, Kan Xu, Beibei Li, Xianghua Lu. Under major revision.
"Can Reciprocal Wisdom Come True? Exploring Human Responses to AI Capability Augmentation," with Xianghua Lu, Yiyu Huang, Hai Wang. Under major revision.
"Mobile Effects on Two-Sided Financial Decisions: Evidence from Field Experiments on Peer-to-Peer Lending Platforms," with Sihan Fang, Eric Hyeokkoo Kwon, Yingjie Zhang. Under major revision.
"A User Purchase Motivation-Aware Recommender System," with Jiarong Xu, Jiaan Wang. Under major revision.
"Toward Secure Graph Data Collaboration in a Data-Sharing-Free Manner: A Novel Privacy-Preserving Graph Pre-training Model," with Jiarong Xu, Zenan Zhou, Jiaan Wang. Under 2nd round revision.
"Insights from Niche Markets: Explainable and Predictive Value of the Consumption Tendency on Credit Risks," with Wenwen Li, Yue Wu, Yingjie Zhang, Yiheng Sun. Under 2nd round revision.
"Enhancing Product Information Access in Offline Retail: How Do Scan & Go Technologies Affect Consumers’ In-store Purchasing Behaviors?" with Tingting Song, Xianghua Lu, Zenan Zhou. Under 2nd round review.
"CauseRuDi: Explaining Behavior Sequence Models by Causal Statistics Generation and Rule Distillation," with Yao Zhang, Yun Xiong, Yiheng Sun, etc. Under minor revision.
"From Credit to Savings: Spillover Effects of Credit on Individual Consumption with High-resolution Transaction Data," with Zenan Zhou, Jiayan Han, Yingjie Zhang. Reject & Resubmit.
"Fluency is the Key: AI Agent Language Dynamics on Customer Satisfaction and Transfer Requests," with Katsiaryna Siamionava, Reihane Boghrati, Jianlei Zhang. Under review.

Courses

2024 Spring

Course Number	Course Title
CIS 509	Analytics Unstructured Data
CIS 509	Analytics Unstructured Data
CIS 509	Analytics Unstructured Data

2023 Spring

Course Number	Course Title
CIS 509	Data Mining II
CIS 509	Data Mining II
CIS 509	Data Mining II

Honors / Awards

Best Workshop Paper at CSWIM 2021
Best Student Paper Finalist at CIST 2021
Best Conference Paper at ICIS 2019
Best Workshop paper Runner Up at CSWIM 2019
Best Conference Paper Runner Up at PACIS 2017

Research Grants

NET Institute Summer Grant 2023 (PI)
AI and Data Analytics (AIDA) Initiative Summer Research Grant 2023 (PI)
Amazon AWS AI Research Grant 2023 (co-PI)
Tencent Research Grant 2022 (co-PI)
Tencent Research Grant 2021 (co-PI)
Facebook Economic Opportunity and Digital Platforms Research Grant 2019 (co-PI)

Expertise Areas

Artificial Intelligence

Information Systems

Information Technology

Social Media

Technology Management