I’m an Information Technology major at Arizona State University with a focus on cybersecurity. Currently, I work as a Deskside Support Assistant with ASU’s Enterprise Technology team, where I provide hands-on technical support to faculty and staff across campus. Prior to this, I spent 2 semesters as an Engineering Tutor at ASU, helping students succeed in core IFT courses through personalized guidance and technical instruction. I also served as an ITS Deskside Support Specialist at the Arizona Department of Health Services, where I supported state-level IT operations, hardware deployment, and troubleshooting efforts. My experience spans system imaging, device rollouts, Windows support, and customer-focused IT solutions. I’m passionate about combining technical knowledge with problem-solving to strengthen IT infrastructure and security.