My experience and continuous learning at Arizona State University has allowed me to utilize many different tools and software, but also lead and manage projects related to process improvement, design, development, sustainability, and customer service under University Business Services departments. My current work focus as a SharePoint Specialist for Knowledge Enterprise includes design and development, process improvement and customer support. One very successful and sustainable project I completed and implemented is the online process for the 2014 Annual Request for Qualifications for Purchasing & Business Services which has successfully spanned over 5 years and was migrated and updated to o365 SharePoint in 2019 for another 5 years. I have over twenty years’ experience in hi-tech corporations/companies as an office technology and administrative specialist, world-wide factory training coordinator, team leader, project support, event planner and supervisor. Experience working with many different software tools and equipment including SharePoint 2003/07/10/o365, MS Office, PeopleSoft, Lenel, Citrix (RMC/EMC), ServiceNow, Salesforce, Planview, JIRA, etc. Coordinator and team member in award programs, volunteer projects and events.
Education and Training:
Lean Six Sigma Yellow Belt - Certified 8/14/18
REMO Health Rhythms Facilitator (Drums/Percussion) - Current
Project Mgmt Body of Knowledge (PMBOK) 12-wk Training - April 2017
Service Operations and Process Improvement 5-Day Trng - Six Sigma Based 10-7-16
Bachelor of Music, Music Therapy - Summa Cum Laude - 12/2013
Associates Degree with High Honors in Fine Arts - 2005
Certifications/Training in SharePoint 2003, 2007 and 2010
Certification in HTML
2-Year Certification in Commercial Music - 1991
Training in Piano, Voice, and Dance with extensive knowledge and experience in entertainment and music industry.
Other Items of Interest:
Member of "The SharePoint Users Group" - www.thesug.org and attend Phoenix SharePoint Pros monthly mtgs (now PHX365 in LinkedIn)
Toastmasters Int'l - 1 Yr as VP of Education and 1 Yr as VP of Public Relations (Website Administrator)
American Music Therapy Association - Professional Member