My experience and continuous learning at Arizona State University has allowed me to utilize many different tools and software, but also lead and manage projects related to process improvement, design, development, sustainability, and customer service under ASU's Knowledge Enterprise (KE) and University Business Services departments. My current work focus as a Web Technician specializing in Microsoft Online SharePoint and Teams for KE includes design and development, project management, process improvement, customer support, training and consulting. I have years of experience in hi-tech corporations as an office technology and administrative specialist, world-wide factory training coordinator, team leader, project support, event planner and supervisor. The experience working with many different software tools and apps, including Microsoft Power Tools, especially SharePoint and Teams, MS Office, Azure DevOps, PeopleSoft, Planner, Plumsail and MS forms, Google Docs, Dropbox, Zoom, Slack, Lenel, Citrix (RMC/EMC), ServiceNow, Salesforce, Planview, JIRA, etc. allows me to learn new software quickly. Coordinator and team member in award programs, volunteer projects and events.
Education and Training:
Lean Six Sigma Yellow Belt - Certified 8/14/18
REMO Health Rhythms Facilitator (Drums/Percussion) - Current
Project Mgmt Body of Knowledge (PMBOK) 12-wk Training - April 2017
Service Operations and Process Improvement 5-Day Trng - Six Sigma Based 10-7-16
Bachelor in Music, Music Therapy, 2013, Summa Cum Laude
Rio Salado Community College, Associate Degree in Fine Arts, 2005, Higher Honors
Certifications/Training in SharePoint 2003, 2007 and 2010
Certification in HTML, Key Learnings in Usability and User Interface Training
Lancaster Community College, 2-Year Certification in Commercial Music
Training and Teacher in Piano, Voice, and Dance with extensive knowledge and experience in entertainment and music industry.
Other Items of Interest:
Member of "The SharePoint Users Group" - www.thesug.org
Toastmasters Int'l - 1 Yr as VP of Education and 1 Yr as VP of Public Relations (Website Administrator)
American Music Therapy Association - Professional Member
