Jinjing Zhao is a strategic AI product leader whose dynamic, evolving career is shaped by deep curiosity, adaptability, and a passion for using technology to drive meaningful, human-centered impact. Her journey spans education, customer support, and data analytics, consistently showcasing her ability to apply analytics and innovation to solve real-world problems and improve human experiences.
Her career is guided by three intertwined themes: using human-centered technology to meaningfully improve people's lives, leveraging her passion and curiosity for problem-solving, and exploring the depth of language as a lens for understanding and enriching human experience. Beginning her career in higher education as an educator and instructional designer, Jinjing leveraged her expertise in applied linguistics to enhance learning experiences. Her interest in learning analytics led her to data science, where she developed specialized skills in natural language processing (NLP) and applied them across diverse industries. Courageously navigating unfamiliar domains—from banking to tech startups—she ultimately found her stride in educational AI products, where she continues to thrive.
Known for her ability to quickly adapt and clearly communicate complex ideas across technical and non-technical audiences, Jinjing brings clarity and cohesion to every collaboration. Her strong sense of ownership, commitment to excellence, and positive energy make her a catalyst for team success and culture-building.