Pei-yu (Sharon) Chen
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Phone: 480-965-8676
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BAC 670 Tempe, AZ 85287-4606
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Mail code: 4606Campus: Tempe
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Dr. Pei-yu Sharon Chen is the Red Avenue Foundation Professor and the Chair of the Department of Information Systems. She is also the founding director and co-director of the Center for AI and Data Analytics (AIDA) for Business and Society (aka the Mindful AI Center) at the W. P. Carey School of Business, Arizona State University. Prior to joining ASU, she served on the faculty at Tepper School of Business, Carnegie Mellon University and Fox School of Business, Temple University. She received her PhD from Wharton School of Business at the University of Pennsylvania.
Dr. Chen is a world renowned researcher and is named a Distinguished Fellow of INFORMS-Information Systems Society, which recognizes her outstanding intellectual contributions to the Information Systems Discipline. She was also an awardee of the Dean’s Distinguished Research Career Award at the W. P. Carey School of Business. Dr. Chen’s work has been published in leading business journals such as Management Science, Information Systems Research, MIS Quarterly, Operations Research, and Production and Operations Management. Many of Dr. Chen’s research has triggered industry interests and been implemented in practice. Dr. Chen has also worked with many corporate partners in research, in industries such as E-commerce, Education, Financial Services, Information Technology, Health Care, Manufacturing and Retailing.
Dr. Chen's recent research and work aim to ensure AI can better our lives, society and the world by focusing on responsible innovation, understanding AI's broader impacts, and mindfully applying AI and data analytics tools to advance business and enhance social welfare.
Professionally, Dr. Chen currently serves as Senior Editor for Information Systems Research and Associate Editor for Management Science. She has also served as co-chair for several premier conferences/workshops and has been frequently invited as a speaker or panelist in premier conferences/workshops and at other leading research universities.
- PhD, Wharton School of Business, University of Pennsylvania, 2002
- MS (Applied Economics), Wharton School of Business, University of Pennsylvania, 2000
- MBA, National Taiwan University, 1998
- BS (Information Management), National Taiwan University, 1996
My research focuses on the strategic interactions of information technology and business, in particular, how can firms shape and generate value from use of AI and data analytics and the abundant information available to them.
Selected publications:
Anandasivam Gopal, Pei-yu Chen, Wonseok Oh, Sean Xin Xu, Suprateek Sarker (2024) On Crafting Effective Theoretical Contributions for Empirical Papers in Economics of Information Systems: Some Editorial Reflections. Information Systems Research, articles in advance. https://doi.org/10.1287/isre.2024.editorial.v35.n3
Hou Jingbo, Liang Chen and Pei-yu Chen (2024) How Socially Perceived Threat Shapes Preventive Behavior in the Context of COVID-19. Production and Operations Management, forthcoming. https://doi.org/10.1177/10591478241231864
Jingbo Hou, Chen Liang, Pei-yu Chen, Bin Gu. Can Telework Adjustment Help Reduce Disaster-Induced Gender Gap in Job Market Outcomes? Information Systems Research, Forthcoming. https://pubsonline.informs.org/doi/10.1287/isre.2023.0241
Chen Liang, Yili Hong, Pei-Yu Chen, Benjamin B. M. Shao. The Screening Role of Design Parameters for Service Procurement Auctions in Online Service Outsourcing Platforms. Information Systems Research 33(4), Dec. 2022. (UTD24; FT50). https://doi.org/10.1287/isre.2022.1168
Pei-yu Chen, Lorin Hitt, Yili Hong, and Shinyi Wu. Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application. Information Systems Research 32(4), Dec. 2021. (UTD24; FT50). https://doi.org/10.1287/isre.2021.1041
Nina Huang, Jiayin Zhang, Gord Burtch, Xitong Li, and Pei-yu Chen. Combating Procrastination on MOOCs via Optimal Calls-to-Action. Information Systems Research 32(2), June 2021(UTD24; FT50). (Lead article). https://doi.org/10.1287/isre.2020.0974
Pei-yu Chen, Paul Pavlou, Shinyi Wu and Yang Yang. Attracting High-Quality Contestants to Contests in the Context of Crowdsourcing Contest Platform. Production and Operations Management. 30(6) 2021. (UTD24; FT50) https://doi.org/10.1111/poms.13340
Hilal Atsoy, Emre Demirezen and Pei-yu Chen. Impacts of Patient Characteristics and Care Fragmentation on the Value of HIEs. Production and Operations Management, 30(2), Feb. 2021. (UTD24; FT50) https://doi.org/10.1111/poms.13281
Ziqiond Zhang, Zili Zhang, and Pei-yu Chen. Eary Bird vs. Late Owl: An Empirical Investigation of Individual Shopping Time Habit and Its Effects. MIS Quarterly. 45(1), 2021. (UTD24; FT50)
Zhengchi Liu, Jennifer Shang, Shinyi Wu, and Pei-yu Chen. Social Collateral, Soft Information and Online Peer-to-Peer Lending: A Theoretical Model. European Journal of Operational Research, 281(2), Mar. 2020.
Ni Huang, Tianshu Sun, Pei-yu Chen and Joe Golden. Word-of-Mouth System Implementation and Customer Conversion: A Randomized Field Experiment, Information Systems Research, 30 (3), Sep., 2019. (UTD24; FT50)
Pei-yu Chen, Kevin Hong and Ying Liu. The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments. Management Science, 64 (10), Oct. 2018. (UTD24; FT50)
Hilal Atsoy, Pei-yu Chen and Kartik Ganju. “The Spillover Effects of Health IT Investments on Regional Health Care Costs" Management Science, 64(6), June 2018. (Featured on Management Science online) (UTD24; FT50)
Pei-yu Chen and Shin-yi Wu. “The Impact and Implications of On-Demand Services on Market Structure”. Information Systems Research, Sep. 2013. (UTD24; FT50)
Pei-yu Chen, Gaurav Kataria and Ramayya Krishnan. “Correlated Failures, Diversification and Information Security Risk Management". MIS Quarterly. 35, 2011. (UTD24; FT50)
Mei Xue, Lorin Hitt and Pei-yu Chen. “Determinants and Outcomes of Internet Banking Adoption”. Management Science. 57. 2011. (UTD24; FT50)
Byung Cho Kim, Pei-yu Chen and Tridas Mukhopadhyay. “Monopoly, Software Quality and Liability”. Production and Operations Management. 20, 2011. (UTD24; FT50)
Byung Cho Kim, Pei-yu Chen and Tridas Mukhopadhyay. “An Economic Analysis of Security Software Market with Risk-Sharing Contract”. International Journal of Electronic Commerce 14, 2009.
Shinyi Wu, Lorin Hitt, Pei-yu Chen, and G. Anandalingam. “Optimal Customized Bundle Pricing for Information Goods—A Mixed Integer Programming Approach”. Management Science 54, 2008. (UTD24; FT50)
Shin-yi Wu and Pei-yu Chen. “Versioning and Piracy Control for Digital Information Goods”. Operations Research 56, 2008. (UTD24; FT50)
Pei-yu Chen and Chris Forman. “Can vendors influence switching costs and compatibility in an environment with open standards?” MIS Quarterly, 30, 2006. (UTD24; FT50)
Lorin Hitt and Pei-yu Chen. “Bundling with Customer Self-Selection: A Simple Approach to Bundling Low Marginal Cost Goods”. Management Science, 51, 2005. (UTD24; FT50)
Pei-yu Chen and Lorin Hitt. “Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry,” Information Systems Research, 13, 2002. (UTD24; FT50)
Courses
2025 Fall
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 493 | Honors Thesis |
2025 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 795 | Continuing Registration |
| CIS 792 | Research |
| CIS 584 | Internship |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
2025 Spring
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 795 | Continuing Registration |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 492 | Honors Directed Study |
| CIS 580 | Practicum |
| CIS 580 | Practicum |
| CIS 505 | Enterprise Data Analytics |
| CIS 493 | Honors Thesis |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
2024 Fall
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 505 | Enterprise Data Analytics |
| CIS 493 | Honors Thesis |
| CIS 580 | Practicum |
| CIS 484 | Internship |
| DBA 791 | Seminar |
2024 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 795 | Continuing Registration |
| CIS 792 | Research |
| CIS 584 | Internship |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
2024 Spring
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 795 | Continuing Registration |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 492 | Honors Directed Study |
| CIS 484 | Internship |
2023 Fall
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 505 | Enterprise Data Analytics |
| CIS 493 | Honors Thesis |
2023 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 795 | Continuing Registration |
| CIS 792 | Research |
| CIS 584 | Internship |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 484 | Internship |
2023 Spring
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 795 | Continuing Registration |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 492 | Honors Directed Study |
| CIS 484 | Internship |
2022 Fall
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 493 | Honors Thesis |
| CIS 505 | Intro to Enterprise Analytics |
2022 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
| CIS 795 | Continuing Registration |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 484 | Internship |
2022 Spring
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 795 | Continuing Registration |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| WPC 300 | Prob Solving & Act Anlytics |
| WPC 300 | Prob Solving & Act Anlytics |
| WPC 300 | Prob Solving & Act Anlytics |
| WPC 300 | Prob Solving & Act Anlytics |
| CIS 309 | Business Process Management |
| CIS 492 | Honors Directed Study |
| WPC 300 | Prob Solving & Act Anlytics |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 791 | Seminar |
| CIS 309 | Business Process Management |
| CIS 492 | Honors Directed Study |
| CIS 484 | Internship |
2021 Fall
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
2021 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 505 | Intro to Enterprise Analytics |
2020 Fall
| Course Number | Course Title |
|---|---|
| CIS 505 | Intro to Enterprise Analytics |
| CIS 505 | Intro to Enterprise Analytics |
| CIS 791 | Seminar |
| CIS 505 | Intro to Enterprise Analytics |
Honors:
Distinguished Fellow
INFORMS-Information Systems Society 2023
Best Paper in Track Award (E-Business and E-Government)
International conference on Information Systems 2021
Dean’s Distinguished Career Research Award 2021
W. P. Carey School of Business, ASU
Dean’s Excellence in Research summer grant 2020
W. P. Carey School of Business, ASU
Dean’s Excellence in Research summer grant 2019
W. P. Carey School of Business, ASU
Outstanding Teaching Award 2018
Department of Information Systems Graduate Program.
Dean’s Excellence in Research summer grant 2018
W. P. Carey School of Business, ASU
Best Paper in Track Award (E-Business and E-Government)
International conference on Information Systems 2017
Dean’s Excellence in Research summer grant 2017
W. P. Carey School of Business, ASU
Service Award 2016
Department of Information Systems, W.P. Carey School of Business
Best Paper Award
The 5th Annual Workshop on Health IT and Economics (WHITE) 2014
Management Science Meritorious Service Award 2014
For outstanding Associate Editor service at Management Science
Management Science Meritorious Service Award 2013
For outstanding Associate Editor service at Management Science
Best paper award, first runner up
International conference on Information Systems 2012
2012 Dean’s Research Honor Roll 2012
Fox School of Business and Management, Temple University
Service Award 2009
For service as Associate Editor at Information Systems Research
Wharton Doctoral Fellowship 1998-2002
University of Pennsylvania, Wharton School.
Winner of WISE 1999 Best Doctoral Student Presentation 1999
Workshop on Information Systems Economics, Charlotte, NC
Shannon Memorial Scholarship 1999-2000
University of Pennsylvania, awarded for outstanding academic performance.
Ministry of Education Graduate Scholarships 1996-1998
Given by Taiwan Ministry of Education to top 5% students at each graduate school.
The President Awards 1992-1996
Given by National Taiwan University to Top 5% student at each department.
United World Chinese Commercial Bank Scholarship 1994
Given by United World Chinese Commercial Bank at Taiwan to distinguished students in the country.
Awarded as a Gifted Student in Natural Science, Taiwan 1991
Awarded as Nation Outstanding Youth, Taiwan 1991
Editorial Roles for Scientific/Professional Journals
Senior Editor, Information Systems Research (2022 ~ )
Associate Editor, Management Science (2009~)
Associate Editor, Information Systems Research (2006—2009; 2016~).
Guest Associate Editor, Information Systems Research, special issue on social media (2012)
Guest Associate Editor, MIS Quarterly (2008, 2009, 2012, 2014)
Guest Senior Editor, Production and Operations Management (2010)
Editorial Review Board, Production and Operations Management (2003--present).
Recent Editorial Roles for Professional Meetings (Conference/Symposium)
Conference Co-Chair, Conference on Information Systems and Technology (CIST), 2023.
Faculty Mentor, Doctoral Consortium, AMCIS, 2023.
Conference Track Co-Chair, Data Analytics for Business and Societal Challenges track, International Conference on Information Systems (2021)
Conference Co-Chair, INFORMS- Conference on Information Systems and Technology (CIST), 2018.
ISS Cluster Chair, INFORMS Annual Conference, 2018.
Associate Editor, International Conference on Information Systems (2007, 2010, 2013, 2014, 2015, 2016, 2017, 2018).
Program Committee, INFORMS- Conference on Information Systems and Technology (CIST) (2004, 2005, 2006, 2015, 2016, 2017).
Track Co-Chair, Economics and Value IS track, International Conference on Information Systems (2011)
Workshop co-chair, 2011 Workshop on Information Systems and Economics (Dec. 2011).
Arizona State University: 2013-present. Previous appointments: Temple University and Carnegie Mellon University
Invited Talks at Other Academic Institutions
University of Tennessee, Finley Chair Webinar, Apr. 24, 2024
University of Miami, Mar. 8, 2024
University of California, San Diego, Feb. 2, 2024
University of Delaware, Nov. 17, 2023
University of Minnesota, Nov. 10, 2023
McGill-KPMG Retail Summit, Sep. 22, 2023.
University of Florida, April 28, 2023
George Washington University, Mar. 24, 2023
University of UT-Austin, Mar. 10, 2023
University of Houston, Mar. 9, 2023
UIUC, Feb. 10, 2023
University of Wisconsin- Milwaukee, April 29, 2022
University of Washington, Feb. 18, 2022
McGill University, Nov. 5, 2021
University of Texas at Dallas, April, 2021.
Temple University, Dec. 2020
University of Pennsylvania, April, 2019.
University of Pittsburgh, Feb. 2019.
Boston College, May, 2018.
Emory University, HighTower Speaker, Mar. 2, 2018.
University of Utah, Jan. 2018.
University of Maryland, Nov. 2017.
Biomedical Informatics Institute, ASU. Aug. 2017.
UC-Irvine. Feb. 2016.
UT-Austin. Nov. 2015.
Georgia Technology of Institute. Nov. 2014.
Carnegie Mellon University. Oct. 2014.
University of Arizona. April. 2014.
University of Washington. Mar. 2014.
Arizona State University. Feb. 2013.
Hong Kong University of Science and Technology. July, 2012.
UT-Austin. Oct. 2010.
The Wharton School, University of Pennsylvania. Apr. 2010.
National University of Singapore (Singapore). Feb 2010.
National Taiwan University (Taiwan). May 2009.
Academia Sinica (Taiwan). May 2009.
Temple University, Nov. 2007.
Singapore Management University, May 2007.
University of California –San Diego, Jan. 2007.
Boston College, May. 2005.
National University of Singapore, Industrial Organization Workshop, Aug. 2004.
Nanyang Technological University (Singapore), Aug. 2004.
National Taiwan University (Taiwan), Aug. 2004.
The University of California at Berkeley, Feb. 2002.
The University of Rochester, Feb. 2002.
The University of Maryland, Feb. 2002.
The University of British Columbia, Feb. 2002.
New York University, Feb. 2002.
Carnegie-Mellon University, Feb. 2002.
The University of Texas at Austin, Jan. 2002.
The University of California at Irvine, Jan. 2002.
Georgia Institute of Technology, Jan. 2002.