Heidi Sanborn

2017-present, Interim Director, RN-B & CEP Programs, Arizona State University, Phoenix, AZ Provide program leadership for the RN-B and Concurrent Enrollment Program (CEP), including managing the budget, determine faculty workloads, foster new and support existing community partnerships, and all aspects of recruitment, retention, and student support. This role draws on interpersonal and business management skills to navigate budgetary changes while supporting program growth. 2016-2017, Associate Director, RN-B/CEP, Arizona State University, Phoenix, AZ Assist the RN-B and Concurrent Enrollment Program (CEP) Director with all aspects of program leadership, including community partnership support, recruitment and retention, student support services, petition management, course review, faculty orientation and onboarding, and learning management system guidance and support. This role requires understanding of the complex corporate structure of a large university to develop and maintain collaboration across a variety of business units, both internal and external. 2014-present, Clinical Assistant Professor, Arizona State University, Phoenix, AZ Lead baccalaureate courses for the online RN-BSN program. Topics include nursing theory, leadership and innovation, health promotion, and the capstone course, for both RN to BSN students as well as those in the Concurrent Enrollment Program (CEP). 2013-2014, Faculty Associate, Arizona State University, Phoenix, AZ Served as grading faculty for several different courses in the online RN-BSN program. Courses include leadership, innovation, health promotion, and the capstone course, teaching students in the RN to BSN program. 2013-2015, Clinical Education Specialist, Banner Health, Phoenix, AZ Teach ACLS and BLS courses for interprofessional staff, including RNs, MAs, and providers. Perform evaluations of current staff to assess knowledge and skills for annual competencies. 2013-2014, Nursing Faculty, Carrington College, Phoenix, AZ Serve as faculty to the 3rd and 6th semester Associate’s Degree students teaching a combination of course and lab hours. Serve as a mentor to the graduating class as they progress through the final semester and prepare for NCLEX. Led both curriculum and course development for three courses, working with the Program Director and Curriculum Committee to address gaps in knowledge identified through standardized testing modules and NCLEX data. 2012-2013, Clinical Education Specialist, Critical Care, Banner Del Webb Medical Center, Phoenix, AZ Delivered interdisciplinary clinical education for the critical care division (ICU, Cardiac Catheterization Lab and Medical Imaging). This role supported bedside staff, hospital nursing leadership (including the Chief Nursing Officer and Directors), and system-wide leadership (including interdisciplinary care groups that serve to define and design clinical guidelines for all Banner facilities). Provided both leadership support and clinical expertise to design and deliver educational support required to achieve facility certifications, maintain accreditation, and meet clinical outcomes. Delivered education to and evaluation of clinical staff throughout the Banner system, including for annual skills competencies and ACLS/BLS classes. 2011-2012, Resource Nurse, Critical Care, Banner Boswell Medical Center, Phoenix, AZ Served as a mentor and clinical advocate for both new and experienced nurses in order to promote delivery of advanced critical care as part of an interdisciplinary team. Provided clinical guidance and support as needed to assure optimal outcomes for the patient population. Responded to all clinical emergencies within the unit. 2009-2012, Registered Nurse, Critical Care, Banner Boswell Medical Center, Phoenix, AZ Provided direct patient care for critically ill adult population, working with an interdisciplinary team to develop a plan of care and provide the necessary treatments to optimize health outcomes. Acted as a primary preceptor for new grad and new-to-service RNs on the unit, providing mentorship and guidance throughout the orientation process throughout the informal mentorship phase of orientation. 2009, RN Manager, Banner Boswell Medical Center, Phoenix, AZ Provided leadership and clinical guidance to an interdisciplinary team within the medical/ surgical division. Assured positive patient satisfaction scores through interactions with patients and families to facilitate and resolve issues. Delivered clinical support and education to patient care staff in order to guide care, provide resources, and meet financial goals for staffing and resources according to the hospital matrix. 2006-2009, Clinical Resource Nurse, Exeter Hospital, Exeter, NH Provided clinical and administrative support in a hospital-wide capacity. This role managed staffing decisions for all units, responded to all clinical emergencies in-house, served as a family liaison during traumas, and acted as the proxy for the administrator on-call to manage all clinical care delivery. This role reported directly to the Chief Nursing Officer, and supported an interdisciplinary team including nurses, doctors and all auxiliary roles in all departments providing in-patient services. 2004-2006, Registered Nurse, PCU/Telemetry, Exeter Hospital, Exeter, NH Provided direct patient care for the adult population in an ICU step-down setting, working with an interdisciplinary team to develop a plan of care and provide advanced treatments to optimize health outcomes. Acted as primary preceptor for new grad and new-to-service RNs, providing mentorship and guidance throughout the orientation process. Acted as charge RN on a rotating basis, which included determining staffing needs and patient care assignments, and acting as the unit liaison to the Clinical Resource Nurse. 2003-2004, Registered Nurse, Med/Surg, Exeter Hospital, Exeter, NH Provided direct patient care for the adult population in an orthopedic and oncology medical unit. This role required working with an interdisciplinary team to develop a plan of care and provide complex treatments to optimize health outcomes. 1998-2003, Business Manager, OFMS, Inc., Peabody, MA Lead all aspects of business administration for a small software development and support company. Responsible for administration of employee benefits, development and enforcement of human resource policies and procedures, oversight of P&L and budgeting, payroll, and planning and management for national executive-level conferences. Demonstrated strong leadership skills needed to handle multiple complex projects on an ongoing basis, answering to the company founders, Board of Directors, clients, and staff. 1993-1995, Paralegal, Thornton, Early & Naumes, Boston, MA Provided management of medical malpractice lawsuits in the asbestos litigation arena. Acted as liaison between the lead attorneys and clients, this position was responsible for interfacing with the clients to build a record of exposure that was required to submit applications for reimbursement through multiple ongoing class-action settlements. 1992-1993, Paralegal, Bingham, Dana & Gould, Boston, MA Provided paralegal support to lead partner of the corporate legal division, including tracking claim status for partner meetings, and delivery of document requests for ongoing legal actions within the realm of patents litigation.