Stephen Carradini

Artificial Intelligence (AI) 

Published Articles

1. Muthyala, M.P., Lauer, C., Carradini, S. and Rajan, B. (2025). Demystifying chatbot creation: A comparative case study of available approaches. IEEE Transactions on Professional Communication, 0(0). https://doi.org/10.1109/TPC.2025.3587826 Contribution: 25%. Funded by the Arizona Water Innovation Initiative.
    
2. Carradini, S. (2025). Some (many) ways to think about artificial intelligence: Introduction to special issue on effects of artificial intelligence tools in technical communication pedagogy, practice, and research, part 2. Journal of Business and Technical Communication, 39(1), 1-10. https://doi.org/10.1177/10506519241280584
    
3. Carradini, S. (2024). On the current moment in AI: Introduction to special issue on effects of artificial intelligence tools in technical communication pedagogy, practice, and research, part 1. Journal of Business and Technical Communication, 38(3), 187-198. https://doi-org.ezproxy1.lib.asu.edu/10.1177/10506519241239638
    
4. Muthyala, M. (master’s student), Lauer, C., & Carradini, S. (2024). So you want to build a chatbot?: A systematic case study comparing the design and development of two water chatbots. In 2024 SIGDOC Conference Proceedings. Association for Computing Machinery, New York, NY, USA.
    
5. Rajan, B. (master’s student), Carradini, S., and Lauer, C. (2024). The Arizona Water Chatbot: Helping residents navigate a water uncertain future one response at a time. In Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems (CHI EA '24). Association for Computing Machinery, New York, NY, USA, Article 313, 1–10. https://doi.org/10.1145/3613905.3650919
    
6. Carradini, S., Lauer, C., & Nystrom, E. (2023). The potentials and pitfalls of computer visioning and machine learning methods for communication researchers. In Proceedings of SIGDOC 2023: On Methods and Methodologies, October 26-28, Orlando, Fla., United States. https://doi.org/10.1145/3615335.3623024 Contribution: 33% 
    
7. Cardon, P., Getchell, K., Carradini, S., Fleischmann, C., Stapp, J. (2023). Generative AI in the workplace: Employee perspectives of ChatGPT benefits and organizational policies. Contribution: 15%. SocArXiv. http://doi.org/10.31235/osf.io/b3ezy
    
8. Cardon, P., Fleischmann, C., Carradini, S., Getchell, K., Stapp, J., and Aritz, J. (2023). Acceptance of AI-Based Meeting Tools: Psychological Safety as a Foundation for Smart Collaboration. SocArXiv. https://doi.org/10.31235/osf.io/sgxyp
    
9. Getchell, K. M., Carradini, S., Cardon, P. W., Fleischmann, C., Ma, H., Aritz, J., & Stapp, J. (2022). Artificial intelligence in business communication: The changing landscape of research and teaching. Business and Professional Communication Quarterly, 85(1), 7–33. https://doi.org/10.1177/23294906221074311 Contribution: 35%
   
   Invited Talks
10. Carradini, S. & Proferes, N. (2026, April 2). The promises and perils of artificial intelligence: How AI can affect you [Lecture], RISE Program, Rio Salado College, Surprise, AZ, United States. (forthcoming)
     
11. Carradini, S. (2025, September 4). AI and the Workplace: Sorting Hype from Reality [Lecture], Write the Docs Phoenix, Online. 
    https://www.youtube.com/watch?v=eCTmycp6--o
     
12. Carradini, S. & Proferes, N. (2024, September 16). The promises and perils of artificial intelligence: How AI can affect you [Lecture], RISE Program, Rio Salado College, Surprise, AZ, United States.
     
13. Carradini, S. (2024, September 12). Bias in AI: How we address overt bias, covert bias, and erasure in LLM responses [Lecture], Multicultural Communities of Excellence, Mesa, AZ. 
    
    Work In Preparation
14. Carradini, S. Evaluating Emerging Technologies. [Book].
15. Ravichandran, S., Lauer, C., Carradini, S., & Perez Laurent, J. (2025). A chatbot served ten ways: An experimental analysis of the quality of chatbot responses powered by large language models. [Article]

Workplace Technology

1. Carradini, S., Getchell, K., Cardon, P., Fleischmann, C., Stapp, J., & Aritz, J. (2024). Evidence-based recommendations for recorded meetings policies. Business Horizons, 67(1), 83-92. https://doi.org/10.1016/j.bushor.2023.08.003 Contribution: 40%, corresponding author.
    
2. Janssen, D. (master’s student) & Carradini, S. (2021). Generation Z workplace communication habits and expectations. IEEE Transactions on Professional Communication, 64(2), 137–153. https://doi.org/10.1109/TPC.2021.3069288 Contribution: 50%
    
3. Hommadova Lu, A. (doctoral student), & Carradini, S. (2020). Work–game balance: Work interference, social capital, and tactical play in a mobile massively multiplayer online real-time strategy game. New Media & Society, 22(12), 2257–2280. https://doi.org/10.1177/1461444819889957 Contribution: 50%

Crowdfunding

1. Mazzarella, R., Fleischmann, C., Carradini, S., Kapitza, S. (2025). Success factors of crowdfunding projects – A cross-country comparison between USA, Germany and the UK. (2025). Current Issues of Business and Law, 1(8). https://www.cibljournal.com/index.php/cibl/article/view/13
    
2. Carradini, S., & Nystrom, E. C. (2024). Asking is Hard: Appeals Language in Kickstarter Crowdfunding Campaigns. Journal of Technical Writing and Communication, 0(0). https://doi.org/10.1177/00472816241262245 Contribution: 50% Funded by a C. R. Anderson Grant from the Association for Business Communication
    
3. Carradini, S. & Nystrom, E. (2023). An emergent style guide for Kickstarter campaigns. Technical Communication, 70(1). https://doi.org/10.55177/tc679601 Contribution: 50% Funded by a C. R. Anderson Grant from the Association for Business Communication
    
4. Carradini, S. & Fleischman, C. (2023). The effects of multimodal elements on success in Kickstarter crowdfunding campaigns. Journal of Business and Technical Communication, 37(1), 1–27. https://doi.org/10.1177/10506519221121699 Contribution: 80% Funded by a C. R. Anderson Grant from the Association for Business Communication

Social Media 

1. Carradini, S. and Hommadova Lu, A. (doctoral student). (2023). New qualitative methodologies in virtual ethnographies: Flash surveys, images, and built-in translators. In G. Muschert, M. Ragnedda, & M. Şentürk (Eds.), New Media/New Society? Istanbul Press. Contribution: 50%
    
2. Carradini, S. (2022). Civic social media: A detailed case for classroom use. Programmatic Perspectives, 13(1), 104–113. https://programmaticperspectives.cptsc.org/index.php/jpp/article/view/14 Funded by a Project Cities Grant
    
3. Hommadova Lu, A. (doctoral student) & Carradini, S. (2021). Bonding and bridging social capital in an international video game guild. In R. Jackson (Ed.), Social Capital: Issues, Challenges and Perspectives (pp. 73–109). Nova Science Publishers. Contribution: 50%
    
4. Carradini, S. & Hommadova Lu, A. (doctoral student) (2020). New motivations: Change over time in motivations for mobile gaming. Journal of Gaming & Virtual Worlds, 12(3), 259–285. https://doi.org/10.1386/jgvw_00019_1 Contribution: 70%
    
5. Carradini, S. (2019). Teaching students to communicate as technical communicators in the interdisciplinary space of social media: Ways forward in interdisciplinary education. In T. Carnegie (Ed.), Proceedings for the 2019 Council for Programs in Technical and Scientific Communication (CPTSC) Annual Conference, 64–65. https://cptsc.org/wp-content/uploads/2020/03/CPTSC2019.pdf#page=64
    
6. Carradini, S. (2018). An organizational structure of indie rock musicians as displayed by Facebook usage. Journal of Technical Writing and Communication, 48(2), 151–174. https://doi.org/10.1177/0047281616667677
    

7. Carradini, S. (2017). Working outside: A problems-based approach for studying musicians and other extra-institutional individuals. In B. Keller (Ed.), SIGDOC ’17: The 35th ACM International Conference on the Design of Communication (Article no. 15, pp. 1–10), Halifax, NS, Canada. ACM. https://doi.org/10.1145/3121113.3121224

   Invited Talks

8. Carradini, S. (2022, October 21). Site stewards & social media: One message, one voice [Conference presentation], 2022 Site Steward Annual Conference, Yuma, AZ, United States.
    
9. Carradini, S. (2022, August 11). Reaching external and internal audiences with social media: Concepts and practicalities [Lecture], Universidad del Norte, online and Barranquilla, Colombia.
    
10. Carradini, S. (2022, April 4–6). Social media and podcasting for technical communicators: Concepts and practicalities [Conference presentation]. English Week Conference, Missouri State University, Springfield, MO, United States.
     
11. Carradini, S. (2022, February 28). Using social media to expand audiences for entrepreneurs and organizations: Concepts and practicalities [Lecture]. Let’s Talk About Series, Universidad del Norte, online and Barranquilla, Colombia.
     
12. Carradini, S. (2021, May 27). TikTok for business [Lecture]. Business Communication Friday, Brigham Young University–Hawaii, online and Laie, HI, United States.

Research Methods and Disciplinary Concerns

1. Lambrecht, K., Carradini, S., Lauer, C., and Mara, A. (2024). Developing an ethical framework for virtual reality design and implementation in technical communication. In 2024 SIGDOC Conference Proceedings. Association for Computing Machinery, New York, NY, USA. Honorary Mention for Best Article in the Proceedings. 
    
2. Lambrecht, K., Lauer, C., Carradini, S., and Ketkar, P. (2025). Telling technical communication stories through virtual reality. Proceedings of the Special Interest Group on Design of Communication (SIGDOC) ’25. Lubbock, Texas, United States. 
    
3. Carradini, S., Gillings, M., & Marsen, S. (2025). Qualitative methods in business communication: Interpreting the language and images of business. International Journal of Business Communication, 62(4). https://doi.org/10.1177/23294884251362798
    
4. Carradini, S. & Swarts, J. (2023/2024). Text at scale: Corpus analysis in technical communication. [Book]. WAC Clearinghouse / Colorado State Press. Contribution: 50%
    
5. Carradini, S. & Carradini, B. (2024). Fernweh Interdisciplinary Research Visualizer: A data visualization tool for interdisciplinary research scoping. Communication Design Quarterly, 12(1). https://doi.org/10.1145/3627691.3627692. Contribution: 50%. Funded by Special Interest Group on Design of Communication of the Association for Computing Machinery (SIGDOC) Career Advancement Research Grant
    
6. Carradini, S. (2022). The ship of Theseus: Change over time in topics of technical communication research abstracts. In J. Schrieber and L. Melonçon (Eds.), Assembling critical components: A framework for sustaining technical and professional communication (pp. 39–68). WAC Clearinghouse / Colorado State Open Press. https://doi.org/10.37514/TPC-B.2022.1381.2.02
    
7. Carradini, S. (2020). Assessing the research topics associated with technical communication, business communication, and professional communication, 1963–2017. IEEE Transactions on Professional Communication, 63(2), 118–138. https://doi.org/10.1109/TPC.2020.2988757
    
8. Carradini, S., Baker, M., Sharp, M., & Davidson, E. (undergraduate student) (2020). Locations, programs, and content of graduate education in business communication. Business Communication Research and Practice, 3(1), 4–16. https://doi.org/10.22682/bcrp.2020.3.1.4 Contribution: 45%
    

9. Carradini, S. (2019). Artist communication: An interdisciplinary business and professional communication course. Business and Professional Communication Quarterly, 82(2), 133–152. https://doi.org/10.1177/2329490619826113

   Invited Talks

10. Carradini S. (2022, April 4–6). Digital ethics: What is and can be [Keynote]. English Week Conference, Missouri State University, Springfield, MO, United States.
     
11. Carradini, S. (2021, December 6). Riding the tornado: Varied research stances as a response to extreme changes in communication environments [Conference presentation]. Educating Global Communicators Symposium, online and Flinders University City Campus, Victoria Square, Adelaide, Australia.
     
12. Carradini, S. (2021, October 15). Digital ethics: What’s digital about ethics? [Lecture]. Business Communication Colloquium, California State University, Fullerton, online and Fullerton, CA, United States.
     

13. Carradini, S. (2020, May 25). Some suggestions on online group assignments [Lecture]. Association for Business Communication E-Lecture series, online. https://www.youtube.com/watch?v=AEd90Dx7bFU

    In Submission

14. Nagelhout, E. & Carradini, S. Bridging disciplinary divides: Insights and recommendations for fostering interdisciplinary research. Submitted to Higher Education Research & Development. Contribution: 50%
     

15. Carradini, S. & Nagelhout, E. Faculty learning to write collaboratively in interdisciplinary contexts: Navigating the practices, challenges, and support structures. Submitted to Written Communication.

    Accepted

16. Burel, D. & Carradini, S. Smart homes of futures past: The development and decline of architecturally-integrated, computer-controlled domestic environments. Submitted to Industrial Archaeology. Contribution: 50%.