Kate Eaton is the Associate Dean for Student Success and Academic Innovation and a Clinical Professor in the College of Global Futures at Arizona State University.

As Director for Student Success Innovations in the Office of the University Provost, Crystal implements digital programs to drive student engagement and coordinated retention communications across ASU.

Amy Ostrom is the PetSmart Chair in Services Leadership. Her research interests focus on services marketing, transformative service, customer adoption of technology-enabled services and customers' role in creating service outcomes.

I've been a full time photographer and videographer for 10 years now, working for various universities in the Phoenix valley, such as UAT, ATSU, and now ASU. My entire career has been dedicated to showing people in the best p

Dr. Scott's research examines consumer behavior; consumer, societal, and environmental well-being; public policy; services marketing. Her research studies how to help improve consumers’ financial, health and food decisions.

Mende's research focuses on services, consumer-firm relationships, and the positive effects of marketing on consumer and societal well-being.