John is a Systems Analyst for Arizona State Universities LMS (Learning Management System) Canvas. He works with the Learning Experience team that is part of ASU's University Technology Office. A proven leader with strong technical, analytical, problem solving, and relationship management skills. Excellent communicator with over 15+ years of customer service experience, including 10+ years of LMS management and support for ASU's customer and stakeholder base.
Some areas of expertise include Customer Service, LMS Management, Project Management, Strategic Planning, Process Improvement, Operations, Testing, Employee Development and Account Management. Also has knowledge in programming languages such as HTML, CSS, Java, JS, JSON, Python and familiar with Drupal and Git.
LinkedIn Profile Page: https://www.linkedin.com/in/john-r-359aa231/