Raghu Santanam
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Phone: 480-965-8977
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McCord Hall 387 Tempe, AZ 85287-4606
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Mail code: 4906Campus: Tempe
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Dr. Raghu Santanam is the McCord Endowed Chair in Business and Senior Associate Dean for Executive Education, Corporate Partnerships, and Lifelong Learning at the W. P. Carey School of Business at Arizona State University. He is also Professor in the Department of Information Systems and Executive Director of AZNext — ASU's workforce accelerator partnership program founded with funding from the U.S. Department of Labor. AZNext objectives are to build a sustainable workforce training infrastructure through paid internships, registered apprenticeships, train-to-hire programs, boot camps, and simulated work experiences that connect learners to industry-defined opportunities in information technology, advanced manufacturing, cybersecurity, healthcare, and clean energy. His grants related work have resulted in $100M+ in funded programs through agencies such as NSF, DOE, DOL, Koch Foundation, Mastercard Foundation and others.
Dr. Santanam's research focuses on AI strategy, analytics, intelligence augmentation, and digital platforms. His work has appeared in Information Systems Research, MIS Quarterly, Management Science, Health Affairs, Journal of Management Information Systems, Journal of Operations Management, Health Services Research, Medical Care Research and Review, and other journals. He recently guest-edited a special issue of Information Systems Research on "Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations and Society," and co-authored the October 2025 California Management Review Insights piece "Intelligence Equilibrium: A New Operating Model." He has partnered with a range of organizations on data-intensive decision-making — including IBM, Intel, American Express, Blue Cross Blue Shield, Lallemand, and Mayo Clinic — and has authored several Harvard Business School and Ivey case studies on technology-enabled business transformation.
Dr. Santanam is firmly committed to engaging with the community. He serves on the board of TiE Phoenix, the Governing Body of the Evanta CIO/CISO Executive Summit (Phoenix), and on the Board of Directors of WaveMaker. He has previously served on the Phoenix Business and Workforce Development Board, and on the boards of Imaginea Technologies (sold to Accenture) and Spot Cues (sold to UKG). He co-hosts a livecast series titled "AI Innovation Playbook," that is co-sponsored by TiE Phoenix and the W. P. Carey School of Business.
Dr. Santanam was recognized with the Arizona Small Business Association's Fast Lane Leadership Award in 2025, and the W. P. Carey School's Distinguished Career Research Award in 2023. In 2026, he serves as a mentor on the ICIS Doctoral Consortium in Lisbon. He frequently speaks at industry and academic conferences including being a panelist at the ASU-GSV Summit, ASBA, and the Arizona Data Center Conference. He is an Association of Information Systems (AIS) Distinguished member.
Before joining W. P. Carey School, Professor Santanam was a Henry Woodburn Fellow at the State University of New York at Buffalo. He received his bachelor’s degree in electronics and communications engineering from the National Institute of Engineering, Mysore, India, his master’s degree in industrial management from the Indian Institute of Technology, Chennai, and a second master’s degree in Computer Science and Ph. D in Information Systems from the State University of New York at Buffalo.
- Ph.D. Management Information Systems, State University of New York, Buffalo.
- Master’s degree. Computer Science, State University of New York, Buffalo
- Master's degree. Industrial Management, Indian Institute of Technology, Madras, India
- Bachelor’s degree. Electronics and Communications Engineering, University of Mysore, India
- Mobile Platforms
- AI, Gig economy and Future of Work
- Health Information Technology
- Business Analytics
- Information Assurance.
1. Reza Mousavi, Raghu, T. S. Frey, K., Order Effects & Quality of Answers in Online Health Community-based Question Answering Forums. Journal of Management Information Systems (forthcoming).
2. Zhan (Michael) Shi and T. S. Raghu, An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity. Information Systems Research (forthcoming).
3. Chen Liang, Zhan (Michael)Shi and T. S. Raghu, The Spillover of Spotlight: Platform Recommendation in the Mobile App Market. Information Systems Research, 2019, 30(4), pp. 1296-1318.
4. Irfan E. Kanat, T. S. Raghu, Ajay Vinze, “Heads or Tails? Network Effects on Game Purchase Behavior in The Long Tail Market” Information Systems Frontier (forthcoming).
5. Choi, B., Raghu, T. S., Vinze, A., Dooley, K., “Effectiveness of standards consortia: Social network perspectives.” Information Systems Frontier, 2019, 21, pp. 405-416.
6. T. S. Raghu, James Yiannias, Nita Sharma, Allan L Markus, Willingness to Pay for Teledermoscopy Services at a University Health Center. Journal of Patient Experience , 2018, 5(3), pp 212-218.
7. Michael Goul, T. S. Raghu, Robert St Louis, APC Forum: Governing the Wild West of Predictive Analytics and Business Intelligence. MISQ Executive, June 2018, 17(2), 159-185.
8. Irfan E. Kanat, Kevin Hong, T. S. Raghu, Surviving and Thriving in Online Labor Markets: A Geo-economic Perspective. Information Systems Research, 2018, 29(4), pp. 893-909.
9. Machado, F., Sainam, P., Raghu T. S., Sinha, R. K., “Software Piracy in the Presence of Open Source Alternatives.” Journal of the Association for Information Systems, 2017, 18(1), 1.
10. Stefanie Schroeder, James Burnis, Antony Denton, Aaron Krasnow, T. S. Raghu, Kimberly Mathis, Effectiveness of Acupuncture Therapy on Stress in a Large Urban College Population. Journal of Acupuncture and Meridian Studies, 10(3), June 2017, 165-170.
11. Haider A., Tyson, M., Raghu, T. S., Humphreys, M., “The informed Patient: An Analysis of Information Seeking Behavior and Surgical Outcomes Among Men with Benign Prostatic Hyperplasia.” American Journal of Men’s HealthVol 11(1), 2017, pp. 147-153.
12. Schwartz, A. J., Fraser, J. F., Shannon, A., Jackson, N., Raghu, T. S., “Patient Perception of Value in Bundled Payments for Total Joint Arthroplasty,” The Journal of Arthoplasty, 2016, 31(12), 2696-2699.
- Department of Labor, Closing the Skills Gap: ASU-Digital Workforce Apprenticeship Partnership, 2020-2024, $2 Million (PI)
- Lallemand Bakers Yeast, 2020, Analytics Project, $67,000 (PI)
- CAPS Research, 2020, Advanced Analytics in Procurement, $40,000 (PI)
- SPARC Program (Government of India) Grant, Development of Algorithms for Credibility Analysis of Information (CAI), ~$120,000 (PI for ASU portion)
- ASU-Cognizant Consulting Digital Business Analyst Program, 2018- (PI)
Courses
2025 Fall
| Course Number | Course Title |
|---|---|
| CIS 568 | AI Business Strategy |
2025 Spring
| Course Number | Course Title |
|---|---|
| CIS 791 | Seminar |
2024 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
2023 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
| WPC 591 | Seminar |
2022 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
| WPC 591 | Seminar |
2021 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
2021 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 795 | Continuing Registration |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
- Arizona Small Business Association (ASBA), Fast Lane Leadership Award, 2025.
- W. P. Carey School Distinguished Career Research Award, 2023.
- McCord Chair in Business, 2016 – Present.
- Dean's Council of 100 Distinguished Scholar, 2015 – 2016.
- Outstanding Professor of Doctoral Programs Award, W. P. Carey School, 2014.
- Outstanding Teaching Award — MBA and Graduate Business, W. P. Carey School, 2012.
- Associate Editor of the Year Award 2011, Information Systems Research.
- Dean's Award for Excellence Summer Grant Program, 2010 – 2014.
- IBM Faculty Research Awards (with Ajay Vinze), 2004–05, 2005–06, 2007.
- Nominated for J. W. Teets Outstanding Teaching Award, 2002.
- DISC CLUB Teaching Excellence Award, ASU, Spring 2000.
- Woodburn Fellow, State University of New York at Buffalo, 1994 – 1998.
- Outstanding Achievement Award, SUNY Buffalo School of Management, 1998.
- Founder's Day Award (twice), National Institute of Engineering, Mysore.
- National Merit Scholarship, India, 1984 and 1986.
Editorial Positions
- Information Systems Research, Decision Support Systems, Journal of the Association for Information Systems, Journal of Electronic Commerce Research, Information Systems Frontiers,
- Co-Guest Editor, Information Systems Research Special Issue: "Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations and Society," 2019.
- Special Issue Senior Editor, MIS Quarterly, "Information Systems Security in a Digital Economy."
- Special Issue Associate Editor, Information Systems Journal, "Darkside of IT Use," 2014.
- Associate Editor, MIS Quarterly Special Issue on "New Ventures in Virtual Worlds."
- Co-Guest Editor, Journal of the Association for Information Systems Special Issue: "Cultivating and Securing the Information Supply Chain."
- Co-Guest Editor, Decision Support Systems Special Issue: "Cyberinfrastructure for Homeland Security," 2007.
- Co-Guest Editor, International Journal of Human Computer Studies Special Issue: "Information Security in the Knowledge Economy," 2006.
- Ad-hoc Associate Editor, ACM Transactions on MIS; Ad-hoc Senior Editor, MIS Quarterly.
- Series Editorial Advisory Board, Elsevier Handbooks in Information Systems.
Association for Information Systems
Informs
Thomas Ware III (Chair). Convergent Adaptation: Human-Machine Interactions as Structurally-Embedded Sociotechnical Processes. (TT Faculty, University of Pittsburgh, 2025.)
Amin Sabzehzar (Chair). The Impacts of Social Identity on Digitally-Mediated Social Interactions. (TT Faculty, Tulane University, 2022.)
Ziru Li (Chair). Investigating Digital Platforms from an Ecosystem Perspective. (TT Faculty, Thunderbird Global School of Management; Arizona State University, 2021.)
Qinglai He (Co-Chair). Online Platform Policy and User Engagement. (TT Faculty, University of Wisconsin, Madison, 2021.)
Gun-Woong Lee (Chair). Understanding the Determinants of Success in Mobile Apps Markets. (TT Faculty, Nanyang Technological University, Singapore, 2015.)
Matt Sopha (Chair). It's Not All About the Music: Digital Goods, Social Media, and the Pressure of Peers. (TT Faculty, Loyola College, Baltimore, 2013.)
Aaron Baird (Chair). Extending Diffusion of Innovation Theory with Consumer Influence: The Case of Personal Health Records (PHRs) and Patient Portals. (TT Faculty, Georgia State University, 2012.)
Trent Spaulding (Chair). A Model of Process-Based Automation: Cost and Quality Implications in the Medication Management Process. (TT Faculty, Appalachian State University, 2011.)
Irfan Kanat (Co-Chair). Consumption in the Age of Digital Plenty — Three Essays into an Emerging Phenomenon. (TT Faculty, Ohio University, 2016.)
Arti Mann (Co-Chair). Outsourcing of IT Services: Studies on Diffusion and New Theoretical Perspectives. (TT Faculty, University of Houston, Clear-Lake, 2012.)
Sagnika Sen (Co-Chair). Pricing, Resource Allocation, and Incentive Issues in IT Infrastructure Services: A Focus on Service Level Agreements. (TT Faculty, Penn State University, 2007.)
Beom-jin Choi (Co-Chair). IT Standards Creation in Virtual Communities: An Empirical Study. (TT Faculty, California State University, Sacramento, 2004.)
2022 – Sr. Associate Dean, Executive Education, Corporate Partnerships & Life-long Learning, W. P. Carey School of Business, Arizona State University
2016 – McCord Chair in Business, Arizona State University
2015 – 2021 Chair, Department of Information Systems, Arizona State University
2011 – Professor, Arizona State University
2010 – 2014 Director, MSIM Program, Arizona State University
2005 – 2011 Associate Professor, Arizona State University
2004 – 2007 Director of Research, Center for Advancing Business through Information Technology (CABIT), Arizona State University
1998 – 2005 Assistant Professor, Arizona State University
1993 – 1994 Associate Consultant, Citicorp, Bangalore, India
1990 – 1992 Systems Engineer, Wipro Systems Ltd., Bangalore, India
2025 – Board Member, TiE Phoenix Chapter
2023 – 2025 Board Member, Phoenix Business and Workforce Development Board
2019 – Member, Board of Directors, WaveMaker
2012 – Visiting Scientist, Mayo Clinic, Arizona
2019 – 2021 Member, Board of Directors, Imaginea Technologies Inc. (sold to Accenture)
2019 – 2022 Member, Board of Directors, Spot Cues (sold to UKG)
Governing Body Member, Evanta CIO/CISO Executive Summit, Phoenix, 2020 – 2026.
Advisor, Annual Arizona IT Symposium (efm Events), 2020 – 2021.
- Ports America
- Picmonic
- Blue Cross Blue Shield of Arizona
- Maricopa County Department of Public Health
- Intel Corp.
- American Express
- Lallemand
2025 – Board Member, TiE Phoenix Chapter
2023 – 2025 Board Member, Phoenix Business and Workforce Development Board
2019 – Member, Board of Directors, WaveMaker
2019 – 2021 Member, Board of Directors, Imaginea Technologies Inc. (sold to Accenture)
2019 – 2022 Member, Board of Directors, Spot Cues (sold to UKG)
Associate Consultant: Citicorp
Systems Engineer: Wipro Systems Ltd.
AI and Digital Futures
Strategic Decision Framing