Raghu Santanam
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Phone: 480-965-8977
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McCord Hall 387 Tempe, AZ 85287-4606
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Mail code: 4906Campus: Tempe
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Raghu Santanam is Professor and McCord Chair of Business in the Information Systems Department at the W. P. Carey School of Business. He is currently directing the Department of Labor funded digital workforce initiative, AZNext at the university (https://wpcarey.asu.edu/aznext). Professor Santanam serves on the Phoenix Business and Workforce Development Board.
Professor Santanam’s research has focused on the impacts of technology and technology strategies on businesses, society, and consumers. His research areas of interest include, health information technology, digital platforms and the impacts of augmented intelligence on the workforce and future of work. His research on digital platforms has explored emerging business strategies, consumer preferences, and trends in software markets and platforms. Santanam is an active researcher in the health information technology area and has published scholarly articles on electronic medical records impacts on hospitals, personal health records adoption by consumers, and technology-based decision support for public health. His work has been published in leading peer-reviewed journals, including Management Science, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, and Decision Support Systems.
Before joining W. P. Carey, Professor Santanam was a Henry Woodburn Fellow at the State University of New York at Buffalo. He received his bachelor’s degree in electronics and communications from the National Institute of Engineering, his master’s degree in industrial management from the Indian Institute of Technology, and a second master’s degree and PhD from the State University of New York at Buffalo.
He currently serves on the editorial boards of premier journals and has served as an advisory editor of the Elsevier series on "Handbooks in Information Systems." He has been commended for his contributions to academia. He is an Association of Information Systems (AIS) Distinguished member and was awarded a distinguished research career award by the W. P. Carey School of Business. He has also won numerous teaching awards at the School.
- Ph.D. Management Information Systems, State University of New York, Buffalo.
- Master’s degree. Computer Science, State University of New York, Buffalo
- Master's degree. Industrial Management, Indian Institute of Technology, Madras, India
- Bachelor’s degree. Electronics and Communications Engineering, University of Mysore, India
- Mobile Platforms
- AI, Gig economy and Future of Work
- Health Information Technology
- Business Analytics
- Information Assurance.
1. Reza Mousavi, Raghu, T. S. Frey, K., Order Effects & Quality of Answers in Online Health Community-based Question Answering Forums. Journal of Management Information Systems (forthcoming).
2. Zhan (Michael) Shi and T. S. Raghu, An Economic Analysis of Product Recommendation in the Presence of Quality and Taste-Match Heterogeneity. Information Systems Research (forthcoming).
3. Chen Liang, Zhan (Michael)Shi and T. S. Raghu, The Spillover of Spotlight: Platform Recommendation in the Mobile App Market. Information Systems Research, 2019, 30(4), pp. 1296-1318.
4. Irfan E. Kanat, T. S. Raghu, Ajay Vinze, “Heads or Tails? Network Effects on Game Purchase Behavior in The Long Tail Market” Information Systems Frontier (forthcoming).
5. Choi, B., Raghu, T. S., Vinze, A., Dooley, K., “Effectiveness of standards consortia: Social network perspectives.” Information Systems Frontier, 2019, 21, pp. 405-416.
6. T. S. Raghu, James Yiannias, Nita Sharma, Allan L Markus, Willingness to Pay for Teledermoscopy Services at a University Health Center. Journal of Patient Experience , 2018, 5(3), pp 212-218.
7. Michael Goul, T. S. Raghu, Robert St Louis, APC Forum: Governing the Wild West of Predictive Analytics and Business Intelligence. MISQ Executive, June 2018, 17(2), 159-185.
8. Irfan E. Kanat, Kevin Hong, T. S. Raghu, Surviving and Thriving in Online Labor Markets: A Geo-economic Perspective. Information Systems Research, 2018, 29(4), pp. 893-909.
9. Machado, F., Sainam, P., Raghu T. S., Sinha, R. K., “Software Piracy in the Presence of Open Source Alternatives.” Journal of the Association for Information Systems, 2017, 18(1), 1.
10. Stefanie Schroeder, James Burnis, Antony Denton, Aaron Krasnow, T. S. Raghu, Kimberly Mathis, Effectiveness of Acupuncture Therapy on Stress in a Large Urban College Population. Journal of Acupuncture and Meridian Studies, 10(3), June 2017, 165-170.
11. Haider A., Tyson, M., Raghu, T. S., Humphreys, M., “The informed Patient: An Analysis of Information Seeking Behavior and Surgical Outcomes Among Men with Benign Prostatic Hyperplasia.” American Journal of Men’s HealthVol 11(1), 2017, pp. 147-153.
12. Schwartz, A. J., Fraser, J. F., Shannon, A., Jackson, N., Raghu, T. S., “Patient Perception of Value in Bundled Payments for Total Joint Arthroplasty,” The Journal of Arthoplasty, 2016, 31(12), 2696-2699.
- Department of Labor, Closing the Skills Gap: ASU-Digital Workforce Apprenticeship Partnership, 2020-2024, $2 Million (PI)
- Lallemand Bakers Yeast, 2020, Analytics Project, $67,000 (PI)
- CAPS Research, 2020, Advanced Analytics in Procurement, $40,000 (PI)
- SPARC Program (Government of India) Grant, Development of Algorithms for Credibility Analysis of Information (CAI), ~$120,000 (PI for ASU portion)
- ASU-Cognizant Consulting Digital Business Analyst Program, 2018- (PI)
Courses
2025 Fall
| Course Number | Course Title |
|---|---|
| CIS 568 | AI Business Strategy |
2025 Spring
| Course Number | Course Title |
|---|---|
| CIS 791 | Seminar |
2024 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
2023 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
| WPC 591 | Seminar |
2022 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
| WPC 591 | Seminar |
2021 Fall
| Course Number | Course Title |
|---|---|
| CSE 590 | Reading and Conference |
2021 Summer
| Course Number | Course Title |
|---|---|
| CIS 792 | Research |
| CIS 790 | Reading and Conference |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 795 | Continuing Registration |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
2021 Spring
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 795 | Continuing Registration |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CIS 492 | Honors Directed Study |
2020 Fall
| Course Number | Course Title |
|---|---|
| CIS 493 | Honors Thesis |
| CIS 790 | Reading and Conference |
| CIS 792 | Research |
| CIS 799 | Dissertation |
| CIS 484 | Internship |
| CSE 590 | Reading and Conference |
| WPC 591 | Seminar |
| CIS 492 | Honors Directed Study |
- McCord Chair in Business, 2016-Present
- Dean's Council 100 Distinguished Scholar, 2015-2016
- Outstanding Professor of Doctoral Programs Award, W. P. Carey School of Business, 2014
- Outstanding Teaching Award — MBA and Graduate Business, W. P. Carey School of Business, 2012
- Associate Editor of the Year Award, Information Systems Research, 2011
- Dean's Award for Excellence Summer Grant Program, 2010-2014
- Faculty Research Award, IBM Research, 2007
- Faculty Research Award, IBM Research, 2006
- Faculty Research Award, IBM Research, 2005
- DISC Club Teaching Excellence Award, 2000
- Woodburn Fellow, State University of New York at Buffalo, 1994-1998
- Outstanding Acheivement Award, State University of New York at Buffalo, 1998
- Founder's Day Award, National Institute of Engineering
- National Merit Scholarship Award in India, 1986
- National Merit Scholarship Award in India, 1984
Senior Editor
Information Systems Research, 2017-Present
Decision Support Systems, 2014-Present
Associate Editor
- Information Systems Research, 2005-2011
- Decision Support Systems, 2006-2014
- Information Systems Frontier, 2009-Present
- MIS Quarterly, Special Issue
- Journal of Electronic Commerce Research, 2005-Present
2016 - McCord Chair in Business 2015 - Chair, Department of Information Systems, Arizona State University 2012 - Visiting Scientist, Mayo Clinic, Arizona 2011 - Professor, Arizona State University 2010 – 2014 Director, MSIM Program, Arizona State University 2005 - 2011 Associate Professor, Arizona State University 2004- 2007 Director of Research, Center for Advancing Business through Information Technology (CABIT), Arizona State University 1998-2005 Assistant Professor, Arizona State University 1993-1994 Associate Consultant: Citicorp, Bangalore, India. 1990-1992 Systems Engineer: Wipro Systems Ltd., Bangalore, India.
- Ports America
- Picmonic
- Blue Cross Blue Shield of Arizona
- Maricopa County Department of Public Health
- Intel Corp.
Associate Consultant: Citicorp
Systems Engineer: Wipro Systems Ltd.