Tendai Mutamiswa
Student Information
Graduate StudentGlobal Management (Global Business)
School of Global Management
Tendai Josiah Mutamiswa is a Zimbabwean born on June 14, 1986 in Zimbabwe. He is married to Yeukai Laurette Mutamiswa and they have two children, Kaela and Mukundi.
Mutamiswa holds a Bachelor of Commerce (B.Com) degree in Accounting from the Zimbabwe Open University. He later completed a Master of Business Administration (MBA) from the same institution. He is currently pursuing a Master in Global Management degree at the prestigious Thunderbird School of Global Management, where his concentration is in global business.
Mutamiswa has gained extensive experience working in both the private and public sectors in Zimbabwe. His last role was as an Expenditure Accountant with the Ministry of Primary and Secondary Education, where he was responsible for managing the financial accounts and budgets for the ministry.
Prior to joining the public sector, Mutamiswa held various accounting and finance positions in private companies in Zimbabwe. His skills and expertise cover areas such as financial reporting, budgeting, cost management, and accounts receivable/payable.
Throughout his career, Mutamiswa has demonstrated a strong commitment to professional development and continuous learning. His decision to pursue the Master in Global Management degree at Thunderbird reflects his desire to expand his knowledge and skills in the realm of international business.
Outside of his work, Mutamiswa is an active member of his local community. He volunteers with organizations that provide educational support and resources to underprivileged children in Zimbabwe. Mutamiswa is also passionate about mentoring young professionals and sharing his experiences to help guide their career paths.
With his diverse academic credentials, extensive work experience, and dedication to making a positive impact, Tendai Josiah Mutamiswa is poised to make significant contributions in the field of global business and finance.
Experience of an Account Relationship Manager at Gtel Zimbabwe:
As an account relationship manager in Gtel Zimbabwe's accounts receivable department, I've had the opportunity to play a crucial role in maintaining the company's financial health for about 5 years. Gtel is the largest telecommunications provider in the country, so our team's work is critical to the organization's success.
On a daily basis, I start by reviewing the previous day's collections, payments received, and outstanding balances for my portfolio of high-value commercial and enterprise customers. This allows me to identify any customers who may be falling behind on their payments so I can reach out to them proactively.
Building and nurturing strong relationships with these key customers is a big part of my job. I schedule regular check-in calls to understand their business needs and any factors that may be impacting their ability to pay on time. Often, I'm able to work with them to set up customized payment plans or provide temporary extensions if they're facing short-term cash flow challenges. Finding creative solutions to help our customers succeed is very important to me.
Of course, there are also times when I have to have difficult conversations about overdue invoices. In these cases, I always strive to be empathetic but firm, outlining the consequences of non-payment while also exploring options to get the account current. It requires a delicate balance, but I've found that a collaborative approach usually works best.
Beyond dealing with individual customers, another key part of my role is analyzing payment trends and delinquency rates across my portfolio. I regularly report this data to the finance team, along with my recommendations for process improvements or policy changes that could enhance our receivables management. It's very rewarding to see my insights contribute to the company's overall financial strategy.
Through it all, I've developed a deep appreciation for the complexity of accounts receivable management, especially in a dynamic market like Zimbabwe's. It's challenging work, but I take pride in playing a part in Gtel's continued growth and success.
Experience of an Expenditure Accountant at the Ministry of Primary and Secondary Education in Zimbabwe:
My latest position was working as an expenditure accountant with the Ministry of Primary and Secondary Education in Zimbabwe, my primary responsibility has been to oversee and manage the financial accounts and budgets for the ministry.
On a day-to-day basis, I'm responsible for tracking and recording all expenditures related to the ministry's operations, including salaries, procurement of educational supplies, infrastructure maintenance, and program-specific costs. Ensuring accurate and timely financial reporting is critical, as I regularly provide detailed statements and analyses to the ministry's leadership and relevant government agencies.
A key aspect of my role is managing the ministry's overall budget. This involves closely monitoring spending patterns, identifying areas for potential cost savings, and proposing budget allocations that align with the ministry's strategic priorities. I work closely with program managers to understand their funding needs and help them navigate the budgeting process effectively.
Another important part of my job is processing invoices and payments. This requires careful review of documentation, verification of expenditures, and timely disbursement of funds to suppliers and service providers. Maintaining strong internal controls and adhering to established financial policies is crucial to ensure transparency and accountability.
Beyond the day-to-day financial management, I also contribute to the ministry's long-term financial planning. This includes providing input on the development of the annual budget, identifying potential revenue sources, and exploring innovative financing mechanisms to expand the ministry's resources.
Throughout my tenure, I've had the opportunity to collaborate with various stakeholders, including school administrators, procurement officers, and government auditors. This has allowed me to develop a deep understanding of the education sector's unique financial dynamics and the challenges faced by the ministry.
Overall, my role as an expenditure accountant at the Ministry of Primary and Secondary Education has been both rewarding and demanding. I take pride in my contribution to the effective management of public funds and the ministry's efforts to provide quality education to all Zimbabwean children.