Monica Kerretts-Makau
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Mail code: 1221Campus: Dtphx
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Dr. Monica Kerretts-Makau is the Academic Director at Thunderbird's Center for Excellence for Africa based in Nairobi and Professor of Practice. She is also Academic Director Masters of Leadership Management (MLM) p Her passion and work focus on Governance/Leadership, Change Management & Communications and ICT4D Policy. Dr. Kerretts-Makau has deep experience with both multilateral institutions and the business world. She has advised and served as Consultant with the World Bank, UNCTAD, IDLO and GIZ on the digital revolution and Governance and represented Africa on the Digital Dividends multi-stakeholder collaboration with the World Bank in the Advisory Team. She has worked with KPMG in East Africa and Sydney and also with Standard Chartered Bank Group prior to joining the Academia. She is very well traveled and is a speaker at several international events. She currently co-chairs the technical committee for UN-OSAA STEM Working Group and also chairs the technical committee of the African Union- NEPAD Kenya Council, and previously worked at KPMG, Standard Chartered Bank and Strathmore Business School.
She has served on several boards and chaired several board committees for over 10 years, a big champion for women sitting at the “table”. Prof. Kerretts-Makau is also a certified Trainer by IFC under their Governance program. She earned her PhD from the University of New South Wales, Australia and her Masters from Salford University, Greater Manchester UK. She has received several accolades including the top 100 Reputational Africans 2018 and Top 100 influential Africans 2017. She is a certified Board Trainer under the IFC & International Corporate Governance Certificaition A Prosci Change Management Practitioner and has trained several companies over the years. Dr. Kerretts has been Faculty and Advisor to the Dean Strathmroe Business School where she taught in the MBA and Executive Education Programs whilst undertaking several projects.
She can be reached on email at Monica.Kerretts@thunderbird.asu.edu and on twitter @monicakerretts. She is a passionate gardener/environmentalist and blogs on Instagram as @kanakegardens. She sits on a volunteer role in the Kenya Horticultural Society-Gardening Kenya Council where she spends time advocating for environmental consciousness. (www.gardeningkenya.org) and serves as Chair to the Kenya Horticultural Society Machakos and wider eastern Districts.
Dr. Kerretts has studied across three continents:
- PhD: University of New South Wales (UNSW) Sydney, Australia where she completed her Phd in Institutional Management in 2006.
- MSc: Univeristy of Salford, Greater Manchester UK, where she completed her MSC in Business and Information Technology with a focus on Knoweldge Management.
- BA: Daystar University, a Christian Liberal Arts University with American Curriculum and Affiliation in Kenya where she received her degree in Communications and Businsess Minor Cum Laude Honors
I am passionate and intersted in the intersection of Techology, development and livehoods.
Current research work includes:
1. Ecommerce Survey for member countries in Africa under UNCTAD.
The project seeks to examine the e-readiness of each country and their extent of use of Technology by conducting a diagnostic of the state of e-commerce development in the form of an eTrade Readiness Assessment (eT Ready) with a view to understand the critical readiness gaps identified in seven policy areas: e-commerce strategies, ICT infrastructure, payment solutions, legal framework, trade facilitation/logistics, skills and financing SMEs. This facilites the preparation of the e-commerce strategy which will be based on the findings of the eT Ready.
Current work done for Rwanda and on-going project for Kenya.
Understanding and Improving Women’s Work on Digital Labour Platforms in Select Developing Countries
( A project with the international Labour Organisation (ILO)
This ILO research, aims to explore the experiences of women in developing countries who are engaged on digital labor platforms across multiple sectors using primary field-based surveys and focused group discussions. The focus of the sectoral studies is based on both online web-based freelance and microtask work, and location-based platforms, such as domestic workers, tutors, care workers, among others, which are female-dominated. The project also reviews the policy space around the digital economy in the countries selected to ensure that decent work opportunities on digital labor platforms are promoted for those who are vulnerable especially women, migrant workers, persons with disabilities, indigenous peoples, among others.
The study incorporates Kenya, Nigeria, Uganda and India as case studies to examine the above areas.
ResearchICTAfrica – Member
- Member since 2007
- Active faculty representing though research in teams on ICT policy research and regulation across the Africa region.
- Speaker in several panels on ICT and regulation across the region and internationally.
- Published, peer reviewed and examined PHD’s as an external examiner of Cape Town University South Africa.
- For more information see: https://researchictafrica.net
Communications Policy Research South (CPRSouth) (2017 to 2020)
- Board Member representing Africa under the Research ICT Africa (https://researchictafrica.net)
- Core tasks: Advancement of Research for the advancement of Policy in the ICT Sector for Africa
- Recently appointed Panel Judge for the Young Scholars Policy Briefs in Myanmar September 2018
- Travel across all of CPRSouth Membership countries for the advancement of evidenced based research in the ICT4D and regulation sector.
- For more information see: http://www.cprsouth.org and https://researchictafrica.net
Courses
2023 Spring
Course Number | Course Title |
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TAM 582 | Comm & Neg in Dyn Glbl Wrld |
TGM 478 | Cross-Cultural Comm & Negotiat |
2022 Fall
Course Number | Course Title |
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TGM 596 | Thunderbird Experiencial Pract |
TGM 478 | Cross-Cultural Comm & Negotiat |
TGM 478 | Cross-Cultural Comm & Negotiat |
TGM 489 | Mltntnl Organizational Ldrshp |
2022 Summer
Course Number | Course Title |
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TGM 596 | Thunderbird Experiencial Pract |
TGM 596 | Thunderbird Experiencial Pract |
2022 Spring
Course Number | Course Title |
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TGM 478 | Cross-Cultural Comm & Negotiat |
2021 Fall
Course Number | Course Title |
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TGM 478 | Cross-Cultural Comm & Negotiat |
TGM 489 | Mltntnl Organizational Ldrshp |
2021 Spring
Course Number | Course Title |
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TGM 478 | Cross-Cultural Comm & Negotiat |
TGM 596 | Thunderbird Experiencial Pract |
TGM 478 | Cross-Cultural Comm & Negotiat |
2020 Fall
Course Number | Course Title |
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TGM 594 | Conference and Workshop |
TGM 594 | Conference and Workshop |
TAM 589 | Global Field Seminar |
TGM 489 | Mltntnl Organizational Ldrshp |
TGM 489 | Mltntnl Organizational Ldrshp |
2020 Summer
Course Number | Course Title |
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TAM 542 | Global Ldrshp & Personal Devlp |
- Top 100 Influential Africans 2018
- Top 100 Reputational Africans 2017
Board Governance
Has worked with KPMG, UNCTAD, World Bank , Westminster Foundation and IDLO
- 2017 to date : Chair, HR and Finance Commitee - NEPAD/AUDA Kenya under the AU
- 2017 to date: Chair Board Governance Commitee - Saham Assurance
- 2017 to date: Board Member Research ICT Africa
- 2013 to 2016 : Chair Board Goveranance and Chair Credit Commitee Bank of Africa
- 2009 to 2014 : Chair Technical Commitee and Chair Audit Commitee Communicaitons Commssion of Kenya
- 1999 -2001: Manager Standard Chartered Bank
- 2002 to 2006 : Regional Knoweldge Management Manager KPMG East Africa and Business Analyst KPMG Australia
- 2007 to 2018 World Bank Consultant
- 2017 Advisory Panel Member World Bank Report on Digital Dividends
- 2009- 2018 Senior Faculty and Advisor to the Dean Strathmore Business School
2018 to date:
- Board Council Member Kenya Horticultural Society (KHS) Kenya.
- Chair Machakos Wider District of KHS
2012 to 2015
- Kenya Society for the Blind - Chair FundRaising
- Certified IFC Board Governance Trainer
- Leading the Board (Several under all boards above)
- Prosci Change Management Certification
- Adult Learning and Case Study Methodology - IESE Business School, Barcelona, Spain.