Mariana Maldonado began her connection with Arizona State University in 2002 as a student and launched her professional career there in 2006 as a student worker. During that time, she supported several departments, including Chemistry & Biochemistry, the Student Recreation Center, and the off-campus nonprofit Chicanos Por La Causa through a federal work-study program.
In 2008, Mariana joined ASU’s Parking & Transit Services, where she contributed to a variety of operational initiatives and played a key role in launching the university's Bike Valet program in 2013.
Throughout her career, Mariana has served in diverse roles across the university, including positions within the W. P. Carey School of Business Economics Department, the W. P. Carey Dean's Office, the Herberger Institute for Design and the Arts Dean's Office, and the School of Life Sciences Personnel Office. She later served as Human Resources Manager for The Polytechnic School and the School of Manufacturing Systems and Networks, leading HR operations and supporting students, staff, and faculty through a human-centered approach to service and organizational effectiveness. She also worked as a Business Analyst with Student Success Innovations, where she developed and executed testing strategies that bridged functional project teams with IT support services.
In fall 2022, Mariana joined Enterprise Technology as a Process Architect within Service Delivery Operations. In this role, she partnered across organizational boundaries to design, map, and optimize business processes that improve operational efficiency and strengthen the university's service ecosystem. She currently serves as an IT Manager within Enterprise Shared Services, where she continues to lead cross-functional initiatives focused on process improvement, service excellence, and organizational collaboration.
Mariana earned a Master of Legal Studies with a concentration in Employment Law and Human Resources (2020) and completed a Master of Science in Information Systems (2026). She is affiliated with the Project Management Institute (PMI) and College and University Professional Association for Human Resources (CUPA-HR) and the Society for Human Resource Management (SHRM).