Profiles in "Service Innovation" Expertise Area

  • Creative, customer-centric professional passionate about innovation and service excellence. Committed to exceeding expectations and driving satisfaction, alignment, and success.
  • As Director for Student Success Innovations in the Office of the University Provost, Crystal implements digital programs to drive student engagement and coordinated retention communications across ASU.
  • Adegoke Oke's research focuses on understanding innovation management practices in manufacturing, service and supply chain organizations. He is also a visiting professor with University of Pretoria and Lagos Business School.
  • Professor, Entrepreneur, Board Member, Keynote Speaker, Consultant, international experience living/working in Asia, Europe, North America and Latin America.
  • Mauricio Mejía is a Professor of Design at Arizona State University. His current work is about strategic design, with a specific interest in user experiences, service design, co-design, and design futures.
  • Expertise Areas: Entrepreneurship, IT Strategy and Innovation, IT Supply Chain Interface, Service Innovation, Supply Chain Mgmt & Strategy, Sustainable Supply Chain Mgmt, Venture Capital.
  • Mende's research focuses on services, consumer-firm relationships, and the positive effects of marketing on consumer and societal well-being.