Jhaj is an active researcher and an expert in design thinking, design of student services, managing change, open innovation and user centered design.

Hailu is an assistant professor of higher and postsecondary education emphasizing diversity, equity and global engagement in the division of educational leadership and innovation.

Janet Duke is the Assistant Director of Graduate Support in ASU's Graduate College. The Graduate Support team assists graduate staff in academic units regarding graduate policies, iPOS, reports, training, and more.

Anna Cunningham is an Assistant Teaching Professor and Assistant Director of Teaching & Learning in the School of Math & Natural Sciences, and the Co-Director of Teaching, Innovation, & Excellence in the New College.

Dr. Harcleroad is an expert in change leadership and management, college student retention, and student success frameworks.