Law Office Administration & Customer Service
Paul Weiss Rifkind Wharton & Garrison (Bankruptcy Law), 4/93-10/94
Milbank, Tweed, Hadley & McCloy (Bankruptcy Law), 7/76-4/93
Davis Polk & Wardwell (Mergers & Acquisition), 7/74-7/76
Art Sales, Inventory Control, Manufacturing & Customer Service
The Lawrence Gallery, 6/93-3/2003
Directly responsible for all aspects of business operation in retail and manufacturing setting including day-to-day and strategic operational issues such as sales, cashflow, sales and expense forecasting, merchandising, manufacture, inventory and ordering, vendor account and personnel management, pricing, promotion, re-branding & marketing campaigns, customer satisfaction surveys, dedication to customer service excellence; lease negotiations; successful outcome of application for $250K line of credit loan, including preparation of business plan and presentation to bank president; research, analysis and investigation regarding continuation of rental lease versus building purchase
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Extraordinary results include doubling of sales and near tripling of profits of ongoing 10 year old business; reduced CGS from 40% to 28% through reorganization of inventory and ordering systems; improved customer service, product quality and computerization of sales supported product pricing increases; improved customer service resulted in increased repeat business, word-of-mouth referral, broadened customer base and increased customer satisfaction