Amber Hedquist
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Mail code: 8204Campus: Tempe
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Student Information
Graduate StudentEnglish (Writing, Rhetorics, and Literacies)
The College of Lib Arts & Sci
Amber Hedquist is a Research Specialist with the Arizona Water Innovation Initiative, a PhD Candidate in English (Writing, Rhetoric, and Literacies), and a Faculty Associate at Arizona State University. Her research and teaching focus on improving collaborative processes by applying and adapting methods, technologies, and best practices that support relationship-building and interdisciplinary communication. Collectively, she is committed to equipping and empowering technical and professional communicators to collaborate effectively and ethically in diverse professional, academic, and community settings.
MA English (Writing, Rhetoric, and Literacies), Arizona State University, 2024
BA English, Florida State University, 2021
RESEARCH INTERESTS: Technical and Professional Communication (TPC), Rhetoric, User Experience (UX), Artificial Intelligence (AI), Emerging Technologies, Qualitative Methods, Learning Technologies, Collaboration, Community-Engaged Research
Amber contributes to a growing body of work that advocates for improving processes that support technical and professional communicators (TPCers) in fostering impactful relationships and outcomes with interdisciplinary teams and communities. Specifically, her research explores how TPCers apply and adapt methods, technologies, and best practices to support effective and ethical collaboration.
Her research has appeared in Technical Communication Quarterly, The Online Learning Journal, and the Proceedings of the ACM International Conference on Design of Communication (SIGDOC). She has a forthcoming research article in IEEE Transactions on Professional Communication, as well as three forthcoming book chapters including a contribution to The Routledge Handbook of User Experience in Technical Communication.
IN PRINT
Journal Articles
Hannah, M. A., Caputo, C., Deen, L., Hedquist, A., Salgado, C., Shah, S., ... & Sutrisno, D. B. (2024). “Thinking with Keywords: Investigating the Role and Nature of Professionalism Keywords in TPC Enculturation.” Technical Communication Quarterly, 33(3), 342-357.
Dennen, Vanessa P., Hall, B., and Hedquist, A. (2023). “A Systematic Review of Research on Inter-subjectivity in Online Learning: Illuminating Opportunities for Cohesion and Mutual Understanding in the Research Conversation.” Online Learning, 27(1), 158-186.
Dennen, V. P., Shi, H., Rutledge, S. A., Bagdy, L. M., Jung, D., Bunn, S., …& Hedquist, A. (2022). “Parenting Teenage Social Media Users: Perceptions and Permissions as the Pandemic Began.” IADIS International Journal on WWW/Internet, 20(2), 80-98.
Dennen, V., Jung, D., Cargill, C., & Hedquist, A. (2021). “Social Media And Parenting Support: A Systematic Scoping Review (2010-2019).” IADIS International Journal on WWW/Internet, 19(2), 1-18.
Conference Proceedings
Hedquist, A., Willers, H., Hannah, Mark A. “Discipline-Driven AI: Training a GPT to Qualitatively Code for Technical and Professional Communication Research. In Proceedings of the ACM International Conference on Design of Communication (SIGDOC), 266-268. Association for Computing Machinery.
Dennen, V. P., Shi, H., Rutledge, S. A., Bagdy, L. M., Jung, D., Bunn, S., Cargill, C., Cosgrove, C., & Hedquist, A. “Teen Social Media Use During COVID-19: Parent Perceptions and Oversight.” In Proceedings of the International Conferences e-Society 2022 and Mobile Learning 2022, 155-162. International Association for the Development of the Information Society.
Dennen, V. P., Rutledge, S. A., Bagdy, L. M., Bunn, S., Jung, D., Cargill, C., Cosgrove, C., Hedquist, A., & McWaters, S. “Virtual independence: Teen social media use during the summer of quarantine.” In Proceedings of the International Conference on Web-Based Communities and Social Media, 211-215. IADIS.
Dennen, V. P., Jung, D., Cargill, C., & Hedquist, A. (2021). “Parents, Social Media, and Online Support: A Systematic Review of the Literature.” In Proceedings of the International Conference on Web-Based Communities and Social Media, 102-109. IADIS
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ACCEPTED AND UNDER REVIEW (*Anticipated Release Year)
Journal Articles
(Accepted) Hedquist, A. “Inviting Participation: From Sample-Building to Relationship-Building in Participant Recruitment.” (2025*). IEEE Transactions on Professional Communication.
(Under Review) Hedquist, A., Castillon, M., Cooper, M., Keim, V., Mohseni, T., Purcell, K. “Facilitating AI in Research Operations: Reflections on a Collaborative Implementation Heuristic.” Journal of Research Administration.
Book Chapters
(Accepted) Hedquist, A. UX Strategy and What Academic Researchers Can Learn from It: A Framework for Community-Engaged Researchers. (2026*) The Routledge Handbook of User Experience in Technical Communication. Routledge Books.
(Accepted) Caputo, C., Hedquist, A., Hannah, M. A. Network Pivots: A Dialogue on Lessons Learned in Participant Recruitment. (2026*) Research Practice in Technical and Professional Communication. WAC Clearing House.
(Accepted) Hedquist, A., Hannah, M.A., Willers, Heidi., Navigating Human-AI Collaboration: The Emerging Role of Technical Communicators as AI Facilitators. (2025*) WAC Clearing House.
Conference Proceedings
(Under Review) Hedquist, A., Hannah, M. A., Caputo, C. “Facilitation in TPC Research Practice: Navigating the Complexities of Collaborative Research.” In Proceedings of the ACM International Conference on Design of Communication (SIGDOC).
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IN PROGRESS
Hedquist, A., Caughman, L., Lauer, C. “Tuning In: Rhetorical Attunement as a Methodological Practice for Collaborative Research.”
Hedquist, A., Hannah, M.A., Willers, Heidi., “Collaborating with Coalitions: the T.R.I.P. Heuristic”
Green, J., Deen, L., Hedquist, A., Horgan, M., Iftikar, T., Ilderton, L., Leow, S. “Navigating Generative AI in Academic Writing Practices: Tensions and Opportunities Through the BASE Model Lens”
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CONFERENCE PRESENTATIONS (*Upcoming)
International
“AI at Work: A Deep Dive into the Social and Emotional Dimensions of AI Integration.” (2025*). With Mark A. Hannah. Presentation. ABC Regional Conference 2025: Building Bridges between Business Communication and Management. Bergen, Norway, June 2025.
“Discipline-Driven AI: Training a GPT to Qualitatively Code in Technical and Professional Communication.” (2024). With Mark A. Hannah and Heidi Willers. Poster Presentation. ACM SIGDOC 2024 Conference. Arlington, VA. October 2024.
“Human-Centered AI Implementation in Research Admin: Early Experiences and an Emerging Heuristic." (2024). With Valerie Keim. Poster Presentation. Society of Research Administrators International (SRAI) Annual Meeting. Chicago, IL. October 24.
“Learning during disruption: Teenagers' use of social media to support their classroom learning and future planning during quarantine.” (2022). With Lauren Bagdy, Vanessa Dennen, Daeun Jung, Casey Cargill, and Catherine Cosgrove. Presentation. Association for Educational Communications & Technology International Convention. Las Vegas, NV. October 2022.
National
“Participant-Generated Video Diaries as Data: A Systematic Review of Researcher Approaches and Practices.” (2025*). WIth Lauren Bagdy and Vanessa Dennen. Roundtable Session: “Expanding and Rethinking Methods.” American Educational Research Association Annual Conference. Denver, CO. April 2025.
“Disability and Digital Advocacy: Collaborating with Coalitions.” (2024). With Heidi Willers and Mark A. Hannah. Presentation. Applied Rhetoric Collaborative Conference. Virtual. May 2024.
“Teenage social media use in the time of COVID-19: Resilience, connection, entertainment, and learning.” (2021). Poster Presentation. With Lauren Bagdy, Vanessa Dennen, Stacey Routledge, Daeun Jung, Casey Cargill, Catherine Cosgrove, and Shannon McWaters. Presentation. American Educational Research Association Annual Meeting. Virtual. 2021.
Courses
2025 Summer
Course Number | Course Title |
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ENG 302 | Business Writing |
2025 Spring
Course Number | Course Title |
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ENG 301 | Writing for the Professions |
2023 Spring
Course Number | Course Title |
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ENG 108 | First-Year Composition |
2022 Fall
Course Number | Course Title |
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ENG 107 | First-Year Composition |
ENG 107 | First-Year Composition |
2022 Spring
Course Number | Course Title |
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ENG 102 | First-Year Composition |
ENG 102 | First-Year Composition |
2021 Fall
Course Number | Course Title |
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ENG 101 | First-Year Composition |
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Outstanding Research Award | 2024 - Graduate Student Government, Arizona State University
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Best Poster Award | 2024 - Society of Research Administrators International Annual Meeting
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High Impact Internship Award | 2023 - English Department, Arizona State University
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Best Paper Award | 2021 - International Conference on Web-Based Communities and Social Media
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Mart P. Hill Award for Outstanding English Honors Thesis | 2021 - Department of English, Florida State University
ARIZONA STATE UNIVERSITY
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2025-Pres. Research Specialist - Arizona Water Innovation Initiative, College of Global Futures Arizona State University
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2024-25 Research Administrator | ASU Official Title: Management Intern - Research Ops Strategic Cross Functional Group, Arizona State University
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2023-24 Program Manager | ASU Official Title: Management Intern - Office of the Vice President for Research, Arizona State University
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2022-23 UX Researcher | ASU Official Title: Strategic Solutions Support Intern - Research Technology Office, Arizona State University
FLORIDA STATE UNIVERSITY
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2019-21 Public Affairs and Editorial Manager - DeVoe L. Moore Public Policy Center, Florida State University
TO THE PROFESSION
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2025 Proposal Reviewer: The Association for Computing Machinery (ACM) Special Interest Group on Design of Communication (SIGDOC) Annual Conference
TO THE ARIZONA STATE UNIVERSITY COMMUNITY
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2024-Pres. Graduate Student Mentor: Graduate Scholars of English Association, Arizona State University
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2023-Pres. Employee Experience Committee Member: Knowledge Enterprise, Arizona State University
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2022-23 Faculty Meeting Scribe: Department of English, Arizona State University