Amber Hedquist
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Mail code: 8204Campus: Tempe
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Student Information
Graduate StudentEnglish (Writing, Rhetorics, and Literacies)
The College of Lib Arts & Sci
Amber Hedquist is a Research Specialist with the Arizona Water Innovation Initiative, a PhD Candidate in English (Writing, Rhetoric, and Literacies), and a Faculty Associate at Arizona State University. Her research and teaching bring together user experience (UX) principles, community-engaged approaches, and emerging technologies to transform how people collaborate, communicate, and engage with complex issues. She prepares technical and professional communicators to collaborate effectively and ethically across academic, professional, and community contexts.
MA English (Writing, Rhetoric, and Literacies), Arizona State University, 2024
BA English, Florida State University, 2021
RESEARCH INTERESTS: Technical and Professional Communication (TPC), Rhetoric, User Experience (UX), Artificial Intelligence (AI), Emerging Technologies, Qualitative Methods, Learning Technologies, Collaboration, Community-Engaged Research
Across 9 published articles and proceedings, 4 forthcoming publications, and 10 national and international presentations, Amber advances applied insights that improve organizational communication, promote ethical collaboration, and transform how emerging technologies are developed and used.
Her research has appeared in IEEE Transactions on Professional Communication, Technical Communication Quarterly, The Online Learning Journal, the Proceedings of the ACM International Conference on Design of Communication (SIGDOC), and other venues. She has three forthcoming book chapters including a contribution to The Routledge Handbook of User Experience in Technical Communication.
IN PRINT
Journal Articles
Hedquist, A. (2025). “Inviting Participation: From Sample-Building to
Relationship-Building in Participant Recruitment.” IEEE Transactions on Professional Communication, 68(2), 228-240.
Hannah, M. A., Caputo, C., Deen, L., Hedquist, A., Salgado, C., Shah, S., ... & Sutrisno, D. B. (2024). “Thinking with Keywords: Investigating the Role and Nature of Professionalism Keywords in TPC Enculturation.” Technical Communication Quarterly, 33(3), 342-357.
Dennen, Vanessa P., Hall, B., and Hedquist, A. (2023). “A Systematic Review of Research on Inter-subjectivity in Online Learning: Illuminating Opportunities for Cohesion and Mutual Understanding in the Research Conversation.” Online Learning, 27(1), 158-186.
Dennen, V. P., Shi, H., Rutledge, S. A., Bagdy, L. M., Jung, D., Bunn, S., …& Hedquist, A. (2022). “Parenting Teenage Social Media Users: Perceptions and Permissions as the Pandemic Began.” IADIS International Journal on WWW/Internet, 20(2), 80-98.
Dennen, V., Jung, D., Cargill, C., & Hedquist, A. (2021). “Social Media And Parenting Support: A Systematic Scoping Review (2010-2019).” IADIS International Journal on WWW/Internet, 19(2), 1-18.
Conference Proceedings
Hedquist, A., Willers, H., Hannah, Mark A. (2024) “Discipline-Driven AI: Training a GPT to Qualitatively Code for Technical and Professional Communication Research." In Proceedings of the ACM International Conference on Design of Communication (SIGDOC), 266-268. Association for Computing Machinery.
Dennen, V. P., Shi, H., Rutledge, S. A., Bagdy, L. M., Jung, D., Bunn, S., Cargill, C., Cosgrove, C., & Hedquist, A. (2022). “Teen Social Media Use During COVID-19: Parent Perceptions and Oversight.” In Proceedings of the International Conferences e-Society 2022 and Mobile Learning 2022, 155-162. International Association for the Development of the Information Society.
Dennen, V. P., Rutledge, S. A., Bagdy, L. M., Bunn, S., Jung, D., Cargill, C., Cosgrove, C., Hedquist, A., & McWaters, S. (2021) “Virtual independence: Teen social media use during the summer of quarantine.” In Proceedings of the International Conference on Web-Based Communities and Social Media, 211-215. IADIS.
Dennen, V. P., Jung, D., Cargill, C., & Hedquist, A. (2021). “Parents, Social Media, and Online Support: A Systematic Review of the Literature.” In Proceedings of the International Conference on Web-Based Communities and Social Media, 102-109. IADIS
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ACCEPTED (*Anticipated Release Year)
Journal Articles
Hedquist, A., Castillon, M., Cooper, M., Keim, V., Mohseni, T., Purcell, K. “Facilitating AI in Research Operations: Reflections on a Collaborative Implementation Heuristic.” Journal of Research Administration.
Book Chapters
Hedquist, A. UX Strategy and What Academic Researchers Can Learn from It: A Framework for Community-Engaged Researchers. (2026*) The Routledge Handbook of User Experience in Technical Communication. Routledge Books.
Caputo, C., Hedquist, A., Hannah, M. A. Network Pivots: A Dialogue on Lessons Learned in Participant Recruitment. (2026*) Research Practice in Technical and Professional Communication. WAC Clearing House.
Hedquist, A., Hannah, M.A., Willers, Heidi., Navigating Human-AI Collaboration: The Emerging Role of Technical Communicators as AI Facilitators. (2025*) WAC Clearing House
Conference Proceedings
Hedquist, A., Hannah, M. A., Caputo, C. “Facilitation in TPC Research Practice: Navigating the Complexities of Collaborative Research.” In Proceedings of the ACM International Conference on Design of Communication (SIGDOC).
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UNDER REVIEW
Hedquist, A., Cooper, N., Baia, S., Streberger, E., Lauer, C., “Positioning Theory as a Lens for Cultural Perspectives in Information Design”
Hedquist, A., Storey, D., Gohil, V., Ketkar, P.,Muthyala, M., Nikam, A.,
Lambrecht, K., Carradini, S., Lauer, C. “Taking Usability Testing into Virtual Reality: What Do UX Researchers Need to Know?”
Hedquist, A., Caughman, L., Lauer, C. “Tuning In: Rhetorical Attunement as a Methodological Practice for Collaborative Research.”
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CONFERENCE PRESENTATIONS (*Upcoming)
International
“Facilitation in TPC Research Practice: Navigating the Complexities of Collaborative Research.” With Courtney Caputo and Mark A. Hannah. Poster Presentation. ACM SIGDOC 2025 Conference. Lubbock, TX. October 2025.
“Engaging Digital Audiences: Early Insights on Invitational Rhetoric in User Experience Research.” (2025) Panel. ABC Annual International Conference. Long Beach, California, October 2025.
“AI at Work: A Deep Dive into the Social and Emotional Dimensions of AI Integration.” (2025). With Mark A. Hannah. Presentation. ABC Regional Conference 2025: Building Bridges between Business Communication and Management. Bergen, Norway, June 2025.
“Discipline-Driven AI: Training a GPT to Qualitatively Code in Technical and Professional Communication.” (2024). With Mark A. Hannah and Heidi Willers. Poster Presentation. ACM SIGDOC 2024 Conference. Arlington, VA. October 2024.
“Human-Centered AI Implementation in Research Admin: Early Experiences and an Emerging Heuristic." (2024). With Valerie Keim. Poster Presentation. Society of Research Administrators International (SRAI) Annual Meeting. Chicago, IL. October 24.
“Learning during disruption: Teenagers' use of social media to support their classroom learning and future planning during quarantine.” (2022). With Lauren Bagdy, Vanessa Dennen, Daeun Jung, Casey Cargill, and Catherine Cosgrove. Presentation. Association for Educational Communications & Technology International Convention. Las Vegas, NV. October 2022.
National
“Community-Engaged Research at Scale: Empowering Community Partners as Researchers.” With Liliana Caughman, Danielle Storey, and Claire Lauer. Presentation. CPTSC 2025 Annual Conference. Lubbock, TX. October 2025.
“Participant-Generated Video Diaries as Data: A Systematic Review of Researcher Approaches and Practices.” (2025*). WIth Lauren Bagdy and Vanessa Dennen. Roundtable Session: “Expanding and Rethinking Methods.” American Educational Research Association Annual Conference. Denver, CO. April 2025.
“Disability and Digital Advocacy: Collaborating with Coalitions.” (2024). With Heidi Willers and Mark A. Hannah. Presentation. Applied Rhetoric Collaborative Conference. Virtual. May 2024.
“Teenage social media use in the time of COVID-19: Resilience, connection, entertainment, and learning.” (2021). Poster Presentation. With Lauren Bagdy, Vanessa Dennen, Stacey Routledge, Daeun Jung, Casey Cargill, Catherine Cosgrove, and Shannon McWaters. Presentation. American Educational Research Association Annual Meeting. Virtual. 2021.
Courses
2026 Spring
| Course Number | Course Title |
|---|---|
| TWC 443 | Grant & Proposal Writing |
| TWC 443 | Grant & Proposal Writing |
2025 Fall
| Course Number | Course Title |
|---|---|
| ENG 302 | Business Writing |
2025 Summer
| Course Number | Course Title |
|---|---|
| ENG 302 | Business Writing |
2025 Spring
| Course Number | Course Title |
|---|---|
| ENG 301 | Writing for the Professions |
2023 Spring
| Course Number | Course Title |
|---|---|
| ENG 108 | First-Year Composition |
2022 Fall
| Course Number | Course Title |
|---|---|
| ENG 107 | First-Year Composition |
| ENG 107 | First-Year Composition |
2022 Spring
| Course Number | Course Title |
|---|---|
| ENG 102 | First-Year Composition |
| ENG 102 | First-Year Composition |
2021 Fall
| Course Number | Course Title |
|---|---|
| ENG 101 | First-Year Composition |
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University Graduate Fellowship | 2024 - Department of English, Arizona State University
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Teaching Excellence Award | 2025 - Graduate Student Government, Arizona State University
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Outstanding Research Award | 2024 - Graduate Student Government, Arizona State University
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Best Poster Award | 2024 - Society of Research Administrators International Annual Meeting
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High Impact Internship Award | 2023 - English Department, Arizona State University
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Best Paper Award | 2021 - International Conference on Web-Based Communities and Social Media
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Mart P. Hill Award for Outstanding English Honors Thesis | 2021 - Department of English, Florida State University
2025-Pres: The Council for Programs in Technical and Scientific Communication (CPTSC)
2025-Pres: The Association for Business Communication (ABC)
2024-Pres: The Association for Computing Machinery (ACM) Special Interest Group
on Design of Communication (SIGDOC)
2024-Pres: IEEE Professional Communication Society
ARIZONA STATE UNIVERSITY
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2025-Pres. Research Specialist - Arizona Water Innovation Initiative, College of Global Futures Arizona State University
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2024-25 Research Administrator | ASU Official Title: Management Intern - Research Ops Strategic Cross Functional Group, Arizona State University
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2023-24 Program Manager | ASU Official Title: Management Intern - Office of the Vice President for Research, Arizona State University
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2022-23 UX Researcher | ASU Official Title: Strategic Solutions Support Intern - Research Technology Office, Arizona State University
FLORIDA STATE UNIVERSITY
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2019-21 Public Affairs and Editorial Manager - DeVoe L. Moore Public Policy Center, Florida State University
TO THE PROFESSION
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2025 Reviewer: Computers in Human Behavior Reports
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2025 Proposal Reviewer: The Association for Computing Machinery (ACM) Special Interest Group on Design of Communication (SIGDOC) Annual Conference
TO THE ARIZONA STATE UNIVERSITY COMMUNITY
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2024-Pres. Graduate Student Mentor: Graduate Scholars of English Association, Arizona State University
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2023-Pres. Employee Experience Committee Member: Knowledge Enterprise, Arizona State University
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2022-23 Faculty Meeting Scribe: Department of English, Arizona State University