Carol Poore
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Phone: 602-451-6769
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ASU College of Public Programs Phoenix, AZ 85004
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Mail code: 3720Campus: Dtphx
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Carol A. Poore is an experienced community leader and capacity builder with passion and proven competency for expanding mission impact, enhancing organizational performance, growth, community outcomes, brand influence and valuable alliances.
Poore received her doctorate in public administration, her master's in business administration and her bachelor's degrees from Arizona State University. Her primary field of research focuses on community development and how social capital (vital networks) create vibrant communities and urban revitalization. Since 2011, she has served as a faculty associate at Arizona State University and teaches community development, leadership, and public policy courses in ASU's School of Public Affairs.
As president of Poore & Associates, she assists organizations with strategic planning, organizational turnaround, strategic fundraising and venture capital development, urban placemaking/storytelling, donor cultivation, branding/identity building, marketing communication, and civic engagement. Clients have included National Endowment for the Arts, University of Arizona College of Medicine – Phoenix, Arizona State University, Maricopa County Medical Society, BioAccel, Arizona Technology Council Foundation, Arizona Community College Association, and Arizona School for the Arts. She also founded and is on the leadership and creative team of Phoenix Phabulous Experience to incubate much-needed placemaking and storytelling experiences focused on Phoenix.
Her community board leadership service includes chairwoman of Abrazo Scottsdale Hospital, vice chairwoman of Phoenix Community Alliance, Friends of Phoenix Public Art, and Dean’s Council for ASU's W.P. Carey School of Business. She serves as a founding member on a number of ASU boards including ASU's Downtown Campus Community Advisory Board, ASU's Greek Alumni Board, and ASU Women and Philanthropy. Other community leadership roles have included chairing Valley Leadership's Board of Directors (VL Class 21), serving as a top Fiesta Bowl Committee fundraiser (Life Committee Member), and serving in Leadership West's Class 10.
On a consultant basis from 2015 to 2017, Poore served as vice president at BioAccel, overseeing development and capacity-building strategies leading to early-stage biomedical device and technology company start-ups, including venture capital and philanthropic funding through BioAccel’s Solutions Challenge competition, and higher education alliance building. Her leadership support focused on expanding BioAccel’s mission, to accelerate commercialization of bioscience med-tech device companies through student and adult entrepreneurial training, mentorship, and early-stage seed funding.
Poore served as president and CEO of Phoenix-based Southwest Center for HIV/AIDS, the only nonprofit HIV/AIDS service organization in the United States providing integrated clinical trial research, prevention, and chronic disease wellness services to serve a population of four million. From 2007 to 2013, she raised $23 million and led the successful development of an innovative, 55,000 square-foot community health and research center in Downtown Phoenix, named the Parsons Center for Health, Education and Wellness. Poore also secured $3.6 million in City of Phoenix bond financing, bringing government and community partners together to develop a one-stop, community-partnered health and educational center contributing to Downtown Phoenix revitalization.
Poore served as vice provost of institutional advancement and public affairs at Arizona State University’s West campus from 2002 to 2007, tripling campus fundraising while supporting a campus and four ASU colleges. Poore provided executive administration and directed a department responsible for all aspects of community outreach and advocacy, fundraising, marketing, branding and public events. While serving as a senior administrator for the largest public university in the United States, campus enrollment doubled in size, growing from 4,000 to more than 9,000 students during her tenure.
From 1997 to 2002, Poore served as director of marketing and communication for New West Energy, a separate affiliate of Salt River Project (SRP), the nation's third-largest public power electric and water utility based in Phoenix, Ariz. A member of the three-person business launch team, Poore developed the sales, marketing and communication strategies for New West Energy’s historical start-up leading to $500 million in energy sales within the first three years of conducting business in California and Arizona. In total, she spent 16 years at SRP in business start-up, strategic planning and public affairs leadership positions.
Her book, “Building Your Career Portfolio,” is published by Cengage Learning, available in English, Korean and German languages. She provides workshops helping students and senior leaders develop a personal purpose and align career, volunteer, and learning investments.
- Ph.D. Public Administration, Arizona State University
- M.B.A. Arizona State University
- B.S. Broadcasting and Journalism, Arizona State University
Entrepreneurial leadership / Leadership for Change / Intrapreneurship in Government and Organizations
Downtown urban development and vitatility, with emphasis on the role that social capital (networks and relationships) serves in facilitating community improvement and change.
Social capital theory.
Effective Strategic Planning.
Career vitality, and building a vibrant career and leadership portfolio through a variety of career investments (using her book as a workshop and presentation resource, Building Your Career Portfolio).
Developing a "personal purpose" and aligning career and leadership investments to support strategic purpose.
Serving on a board of directors -- effective board governance.
Nonprofit leadership, board development, and strategic fundraising.
Dr. Carol Poore's primary field of research focuses on community development and how social capital (vital networks) create vibrant communities and urban revitalization. See: http://bit.ly/2pfFAVa
Downtown Phoenix Rising: A Case Study of Two Organizations Building Social Capital for Urban Core Revitalization (http://bit.ly/2pfFAVa)
Building Your Career Portfolio (2001, Cengage Learning; https://www.amazon.com/Building-Career-Portfolio-Carol-Poore/dp/1564145409)
Other articles focused on leadership, strategic planning, fundraising: http://carolpoore.com/bookspublications/
Downtown Phoenix Rising: A Case Study of Two Organizations Building Social Capital for Urban Core Revitalization (http://bit.ly/2pfFAVa)
Dr. Carol Poore's dissertation and ongoing research focuses on community development and how social capital (vital networks) create vibrant communities and urban revitalization. See: http://bit.ly/2pfFAVa
Courses
2025 Spring
Course Number | Course Title |
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PAF 311 | Leadership and Change |
2024 Fall
Course Number | Course Title |
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PAF 311 | Leadership and Change |
2022 Fall
Course Number | Course Title |
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PAF 311 | Leadership and Change |
2022 Spring
Course Number | Course Title |
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PAF 503 | Public Affairs |
2021 Fall
Course Number | Course Title |
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PAF 406 | Public Admin & Community Dev |
PAF 591 | Seminar |
2020 Fall
Course Number | Course Title |
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PAF 503 | Public Affairs |
2020 Spring
Course Number | Course Title |
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PAF 311 | Leadership and Change |
Since 2011, Dr. Poore has served as a faculty associate at Arizona State University and teaches community development, public administration leadership, leadership for change and innovation, and public policy courses. She is a frequent conference and keynote presenter.
2016 international career achievement award from Pi Beta Phi, the Carolyn Helman Lichtenberg Crest Award
2014 ASU Panhellenic Alumni Woman of the Year award.
2012 Peacemaker Award from Valle Del Sol, an Arizona Hispanic social service agency based in Phoenix, Arizona. Recognized for community leadership and service that promotes a civil society and brings diverse communities together.
Honored in 2008 by the Athena Powerlink Governing Board and Greater Phoenix Chamber of Commerce for dedicated service as a charter member of the Athena women-owned business mentor program.
Two-time recipient of Salt River Project’s noted community service award named after Karl Abel.
Nominated for the ATHENA Award, presented by the Greater Phoenix Chamber of Commerce.
Recipient of the International Association of Business Communicators / Phoenix Chapter Communicator of the Year Award for corporate communication excellence.
See resume/CV.
Arizona BioIndustry Association (AZBio)
Arizona Technology Council (AZTech)
International Association of Business Communicators (IABC) accredited member (ABC) and former international IABC Research Foundation Board member.
See resume/CV.
See resume/CV for full listing.
As President of Poore & Associates since 2013, serves in executive consultant positions to expand mission impact and enhance organizational performance for clients including BioAccel, Arizona Technology Council, University of Arizona College of Medicine – Phoenix, Arizona State University, Maricopa County Medical Society, and Arizona Community College Association.
As President/CEO of Southwest Center for HIV/AIDS, raised more than $23M in government, private donor and foundation funding to develop a multitenant, innovative 55,000 square-foot community health and research center in Downtown Phoenix. Turned around serious financial losses during economic downturn. Structured complex portfolio of $14M in public and private financing, including City of Phoenix voter-approved bond funding. Collaborated with donors, developers, attorneys, health and government leaders. Developed productive working relationships with national, regional and local bioscience and health leaders.
As Vice Provost at Arizona State University, expanded annual West Campus fundraising portfolio from $1M to a historic $4.5M within three years while leading university re-branding and campus master plan, building a credible campus leadership team.
As a marketing executive at Salt River Project’s New West Energy; successfully launched entrepreneurial, for-profit subsidiary of Salt River Project operating in California, directing marketing strategy leading to more than $500M in energy sales in three years. Also served in strategic planning senior analyst and communication/public affairs leadership roles.
CURRENT LEADERSHIP AND AFFILIATIONS
· National Endowment for the Arts Grant Review Panelist
Appointed to review 2018 grant applications submitted by U.S. community organizations for federal arts funding.
· Plan PHX City of Phoenix Vice Chairman and task force
Appointed by Phoenix Mayor Greg Stanton to serve as Vice Chairwoman on multiyear task force shaping General Plan Update. Plan PHX was approved by 78 percent of the voters in 2015. The Plan charts a community vision for Phoenix through 2025.
· Abrazo Scottsdale Campus Hospital Board Chairwoman, Tenet/Abrazo Health Care
Provides community-based, local quality assurance governance for one of the largest healthcare organizations in Arizona, overseeing quality of care for the hospital, including emergency care, an accredited chest pain center, orthopedics with navigational technology, wound care, sports medicine, rehabilitation services, and comprehensive care for women.
· Phoenix Community Alliance Vice Chairwoman and Board of Directors, and Chairman of the Arts, Culture and Public Life Committee
Since 2009, have served as a nonprofit board member of the leading business development and issues-facilitating organization focused on the Greater Phoenix urban core. Serves on Margaret Hance Park Conservancy Board tasked with revitalizing the park.
· Friends of Phoenix Public Art Board Member
Provides fundraising strategies guiding supplemental, private funding for more than 1,000 portable works of art owned by City of Phoenix as well as 180 outdoor public art displays or capital projects needing ongoing maintenance and restoration.
· Arizona State University Boards: Dean’s Council, W.P. Carey School of Business, ASU Downtown Campus Advisory Board, Women in Philanthropy, ASU Planned Giving Leadership Council.
Serves on a number of ASU boards for fundraising, strategy and community development support. This includes being a charter member of Women & Philanthropy formed in 2002, Downtown Campus advisory formed in 2007, Planned Giving Council formed in 2013, and W.P. Carey School of Business Dean’s Council since 2013.
· Fiesta Bowl Football Championship/Fiesta Bowl Charitable Events Lifetime Committee Member
Since 1988, have served as an official ambassador, committee chair, and fundraiser for the Fiesta Bowl, meeting top fundraising goals and chairing Bowl initiatives. Leadership includes chairing the National Championship Game Operations Committee in 2002-2003 and leading committees for Fiesta Bowl Band Championship, Fiesta Futures, Team VIP Hosting, Statewide Marketing, and Fiesta Bowl Parade. Recognized as a Fiesta Bowl Lifetime Committee member.
· Valley Leadership Member of Class XXI
Served on Valley Leadership Board of Directors 2001 to 2006; Valley Leadership Chairman of the Board 2004-05; Board Fund Development Chairman, 2001-2004. Graduate of Valley Leadership’s Leadership Institute, Class XXI; serve in Valley Leadership’s top donor circle as member of “Community Stewards Society.”
· Arizona BioIndustry Association (AZBio) and Arizona Technology Council (AZTech) Member
· International Association of Business Communicators (IABC) accredited member (ABC) and former officer.
· Arizona Citizens for the Arts Member
· Leadership West
Graduate of Leadership West Class X; serve in Leadership West’s top donor circle.
· Greater Phoenix Chamber of Commerce Member
Serve as speaker for Chamber events and mixers.
· Arizona Town Hall member since 2002
Participate in Town Halls (Leadership, 2002 and Civic Engagement, 2012); host regional forums held at ASU’s West Campus.
· Pi Beta Phi National Women’s Fraternity, Arizona Alumnae Club
Have served as career speaker and mentor for sorority’s undergraduate students.
· ASU Alumni Association Lifetime Member
Lifetime alumnae member and university donor, investing in university initiatives and scholarships.
· Brophy College Preparatory Mothers’ Guild Lifetime Member
PAST LEADERSHIP AND AFFILIATIONS
· University of Arizona College of Medicine – Phoenix student rotation oversight
From 2009 to 2013, developed research collaboration and a medical student rotation program with UA College of Medicine—Phoenix and Southwest Center for HIV/AIDS. Provided Principal Investigator oversight for the first two years.
· Arrowhead Community Bank Board of Directors
Served from 2000 to 2007 as a charter board member of Arrowhead Community Bank in Glendale, Arizona, an affiliate bank of Sun Community Bancorp. Helped start the de novo bank. Oversaw bank operations, including loan approvals in excess of $300,000. Served as board risk liaison, ensuring bank operations adhere to policies outlined in the bylaws.
· Southwest Interdisciplinary Research Center (SIRC) Advisory Council, Arizona State University
From 2009 to 2015 served on community advisory council providing leadership to ASU’s initiatives/research projects examining health care disparities faced by underserved populations at national/international levels.
· Phoenix Chamber of Commerce Athena Powerlink Governing Board
Since 2001, provided governance for a Phoenix Chamber program that offers mentorship for women-owned businesses.
· ASU College of Public Programs Dean’s Community Resource Council and former Center for Health Innovation & Clinical Trials Executive Committee and Advisory Council
From 1988 to 2010, provided leadership and community support for the College of Public Programs. Served on ASU President Lattie Coor’s capital campaign and external branding committees to promote outreach and university-wide brand consistency. Served on the College of Public Programs Alumni Board from 1988 to 1996. Served on ASU’s clinical trial advisory council.
· Research Foundation Board of Trustees, International Association of Business Communicators (IABC)
Accredited member of a global association for the communication profession since 1988. Past Phoenix chapter president 1993-94; chapter was selected as “International Chapter of the Year” in 1994. Selected “Communicator of the Year” in 1994. Elected by a global panel to serve on IABC’s international Research Foundation Board of Trustees in 2001.
· Arizona Chamber of Commerce, Member
Served as a member through Salt River Project and Arizona State University from 2000 through 2007. Led the Chamber’s Board of Directors strategic planning.
· Arizona Retailers Association, Board of Directors
Served on a statewide board dedicated to lobbying for legislation serving retail and small business interests, 2000 to 2003.
· Parents Anonymous of Arizona, Board of Directors
From 1994 to 2002, served on board of directors. Served as board chairman 1997-98; marketing committee chairman 1995-97; trained crisis line volunteer 1994.
· Children’s Action Alliance Child Welfare Committee
Served on committee committed to preventing child abuse through shaping public policy, 1997-2000.
· Super Bowl XXX Host Committee Media Hospitality Chairwoman
Led committee that planned hospitality services for 3,000 international sports media visiting Phoenix during 1996 Super Bowl.
· W. P. Carey Executive MBA Alumni Advisory Board, ASU W.P. Carey School of Business (Tempe Campus)
Since 1999, have advised college administrators about executive MBA programming and alumnae relations.
· ASU School of Global Management and Leadership Dean’s Advisory Council, ASU at the West Campus
From 2007 to 2009, served as a community leader advisor to the Dean, shaping strategies for degree offerings, outreach, and linkages to local and global business needs.
· City of Phoenix Public Commission: Phoenix Community Pride Commission
Appointed by Phoenix mayors Phil Gordon, Skip Rimsza, and Paul Johnson, to serve on civic commission, marketing City of Phoenix from 1992 to 2008. The commission created civic and cultural award programs including Phoenix Points of Pride and an urban city festival, Sunday on Central.
Dr. Carol Poore's executive background includes a variety of public and private organziational leadership experience, as well as service in executive consulting roles.
As President of Poore & Associates, Carol assists organizations with strategic planning, organizational turnaround, strategic fundraising and venture capital development, urban placemaking/storytelling, donor cultivation, branding/identity building, marketing communication, and civic engagement. Clients have included National Endowment for the Arts, University of Arizona College of Medicine – Phoenix, Arizona State University, Maricopa County Medical Society, BioAccel, Arizona Technology Council Foundation, Arizona Community College Association, and Arizona School for the Arts.
Since 2013, has led turnaround initiatives to enhance healthcare and community-based organization competitiveness. Consulting has included serving as Vice President of Development at a BioAccel, a nonprofit med-tech entrepreneurial start-up incubator, bringing vanguard biomedical products to market. As Vice President of BioAccel, has expanded fundraising relationships supporting more than 17 new medical technology company start-ups. Secured program commitment from Arizona Board of Regents as well as participation from all Arizona public and private universities. Shaped grant pipeline for BioAccel’s Solutions Challenge medical device/technology entrepreneur competition. Developed the organization’s first comprehensive annual and long-term fundraising program including major gift planning and a financial stewardship system. Scaled up a national STEM mentor program (Az Technology Council Foundation); led strategic planning, outreach, and fundraising programs (trade associations, start-up businesses, higher education).
In 2013, building upon community development dissertation work, founded Phoenix Phabulous Experience™ an innovative indoor mural collection telling the story of Phoenix in nine time periods, activated through community storytelling gatherings.
CURRENT LEADERSHIP AND AFFILIATIONS
· National Endowment for the Arts Grant Review Panelist
Appointed to review 2018 grant applications submitted by U.S. community organizations for federal arts funding.
· Plan PHX City of Phoenix Vice Chairman and task force
Appointed by Phoenix Mayor Greg Stanton to serve as Vice Chairwoman on multiyear task force shaping General Plan Update. Plan PHX was approved by 78 percent of the voters in 2015. The Plan charts a community vision for Phoenix through 2025.
· Abrazo Scottsdale Campus Hospital Board Chairman, Tenet/Abrazo Health Care
Provides community-based, local quality assurance governance for one of the largest healthcare organizations in Arizona, overseeing quality of care for the hospital, including emergency care, an accredited chest pain center, orthopedics with navigational technology, wound care, sports medicine, rehabilitation services, and comprehensive care for women.
· Phoenix Community Alliance Board of Directors, and Chairman of the Arts, Culture and Public Life Committee
Since 2009, have served as a nonprofit board member of the leading business development and issues-facilitating organization focused on the Greater Phoenix urban core. Serves on Margaret Hance Park Conservancy Board tasked with revitalizing the park.
· Friends of Phoenix Public Art Board Member
Provides fundraising strategies guiding supplemental, private funding for more than 1,000 portable works of art owned by City of Phoenix as well as 180 outdoor public art displays or capital projects needing ongoing maintenance and restoration.
· Arizona State University Boards: Dean’s Council, W.P. Carey School of Business, ASU Downtown Campus Advisory Board, Women in Philanthropy, ASU Planned Giving Leadership Council.
Serves on a number of ASU boards for fundraising, strategy and community development support. This includes being a charter member of Women & Philanthropy formed in 2002, Downtown Campus advisory formed in 2007, Planned Giving Council formed in 2013, and W.P. Carey School of Business Dean’s Council since 2013.
· Fiesta Bowl Football Championship/Fiesta Bowl Charitable Events Lifetime Committee Member
Since 1988, have served as an official ambassador, committee chair, and fundraiser for the Fiesta Bowl, meeting top fundraising goals and chairing Bowl initiatives. Leadership includes chairing the National Championship Game Operations Committee in 2002-2003 and leading committees for Fiesta Bowl Band Championship, Fiesta Futures, Team VIP Hosting, Statewide Marketing, and Fiesta Bowl Parade. Recognized as a Fiesta Bowl Lifetime Committee member.
· Valley Leadership Member of Class XXI
Served on Valley Leadership Board of Directors 2001 to 2006; Valley Leadership Chairman of the Board 2004-05; Board Fund Development Chairman, 2001-2004. Graduate of Valley Leadership’s Leadership Institute, Class XXI; serve in Valley Leadership’s top donor circle as member of “Community Stewards Society.”
· Arizona BioIndustry Association (AZBio) and Arizona Technology Council (AZTech) Member
· International Association of Business Communicators (IABC) accredited member (ABC) and former officer.
· Arizona Citizens for the Arts Member
· Leadership West
Graduate of Leadership West Class X; serve in Leadership West’s top donor circle.
· Greater Phoenix Chamber of Commerce Member
Serve as speaker for Chamber events and mixers.
· Arizona Town Hall member since 2002
Participate in Town Halls (Leadership, 2002 and Civic Engagement, 2012); host regional forums held at ASU’s West Campus.
· Pi Beta Phi National Women’s Fraternity, Arizona Alumnae Club
Have served as career speaker and mentor for sorority’s undergraduate students.
· ASU Alumni Association Lifetime Member
Lifetime alumnae member and university donor, investing in university initiatives and scholarships.
· Brophy College Preparatory Mothers’ Guild Lifetime Member
PAST LEADERSHIP AND AFFILIATIONS
· University of Arizona College of Medicine – Phoenix student rotation oversight
From 2009 to 2013, developed research collaboration and a medical student rotation program with UA College of Medicine—Phoenix and Southwest Center for HIV/AIDS. Provided Principal Investigator oversight for the first two years.
· Arrowhead Community Bank Board of Directors
Served from 2000 to 2007 as a charter board member of Arrowhead Community Bank in Glendale, Arizona, an affiliate bank of Sun Community Bancorp. Helped start the de novo bank. Oversaw bank operations, including loan approvals in excess of $300,000. Served as board risk liaison, ensuring bank operations adhere to policies outlined in the bylaws.
· Southwest Interdisciplinary Research Center (SIRC) Advisory Council, Arizona State University
From 2009 to 2015 served on community advisory council providing leadership to ASU’s initiatives/research projects examining health care disparities faced by underserved populations at national/international levels.
· Phoenix Chamber of Commerce Athena Powerlink Governing Board
Since 2001, provided governance for a Phoenix Chamber program that offers mentorship for women-owned businesses.
· ASU College of Public Programs Dean’s Community Resource Council and former Center for Health Innovation & Clinical Trials Executive Committee and Advisory Council
From 1988 to 2010, provided leadership and community support for the College of Public Programs. Served on ASU President Lattie Coor’s capital campaign and external branding committees to promote outreach and university-wide brand consistency. Served on the College of Public Programs Alumni Board from 1988 to 1996. Served on ASU’s clinical trial advisory council.
· Research Foundation Board of Trustees, International Association of Business Communicators (IABC)
Accredited member of a global association for the communication profession since 1988. Past Phoenix chapter president 1993-94; chapter was selected as “International Chapter of the Year” in 1994. Selected “Communicator of the Year” in 1994. Elected by a global panel to serve on IABC’s international Research Foundation Board of Trustees in 2001.
· Arizona Chamber of Commerce, Member
Served as a member through Salt River Project and Arizona State University from 2000 through 2007. Led the Chamber’s Board of Directors strategic planning.
· Arizona Retailers Association, Board of Directors
Served on a statewide board dedicated to lobbying for legislation serving retail and small business interests, 2000 to 2003.
· Parents Anonymous of Arizona, Board of Directors
From 1994 to 2002, served on board of directors. Served as board chairman 1997-98; marketing committee chairman 1995-97; trained crisis line volunteer 1994.
· Children’s Action Alliance Child Welfare Committee
Served on committee committed to preventing child abuse through shaping public policy, 1997-2000.
· Super Bowl XXX Host Committee Media Hospitality Chairwoman
Led committee that planned hospitality services for 3,000 international sports media visiting Phoenix during 1996 Super Bowl.
· W. P. Carey Executive MBA Alumni Advisory Board, ASU W.P. Carey School of Business (Tempe Campus)
Since 1999, have advised college administrators about executive MBA programming and alumnae relations.
· ASU School of Global Management and Leadership Dean’s Advisory Council, ASU at the West Campus
From 2007 to 2009, served as a community leader advisor to the Dean, shaping strategies for degree offerings, outreach, and linkages to local and global business needs.
· City of Phoenix Public Commission: Phoenix Community Pride Commission
Appointed by Phoenix mayors Phil Gordon, Skip Rimsza, and Paul Johnson, to serve on civic commission, marketing City of Phoenix from 1992 to 2008. The commission created civic and cultural award programs including Phoenix Points of Pride and an urban city festival, Sunday on Central.
Industry expertise and leadership includes public utility (water and power), higher education, healthcare, biotechnology, PR/communication/public affairs, and newspaper / broadcasting industries. See resume/CV for a full listing of industry positions.
See resume/CV as well as above section for community board leadership positions.
Accredited Business Communicator (ABC) through International Association of Business Communicators (IABC)